Reviews
Write a reviewGood Service
Bought a used car for my teenage son for his first car. He loves it. The buying process is a little long but everything is excellent. After we got the car home we found out the headlights were not working and I called Ahmad at the dealership and told him he told me to bring it back out as soon as I could, I took it the next day and they replaced the headlight,signal switch that had went bad.I only had to wait a few hours.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Christian Letelier from Steven Kia
They were extremely helpful and very determined to find me a car that fit my needs. I am very happy with the service I received here by the dealership and Christian himself. I would definitely recommend others to visit Steven Kia in Harrisonburg!
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent Experience
I was a first time buyer and generally when I go places to look at cars the dealerships don't take me seriously. Steven Kia was completely different! They worked with me over several days to get the car I wanted at the price I wanted as well! After dealing with probably 5 dealerships I have to say that Steven Kia was the best; no doubt about it. I would recommend them to anybody and everybody. Ahmad was extremely helpful and went way beyond what I would I would have expected! I could not be any happier!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
come see the mam at steven kia ahmad salehi
very pleasat great ser. good guy to talk to he realy worked hard to make thingwork
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent experience
I had a great experience. Christian was my sales person easy to work with and friendly. I love my new Kia Sorento.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ahmad Salehi
He was very nice and worked with us to get a great deal. Thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Steven Kia / Chris Payne
Chris was very helpful during our car search. He showed us a variety of options and really went out of his way to be sure we were completely satisfied.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
STEVEN KIA/RICARDO RAYMOND
Everyone was so helpful and went the extra mile in trying to help me find the right vehicle. The customer service was awesome. They made the buying process less stressful than it really was.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Steven Kia/ Chris Payne
Chris was very helpful in finding a car for me. He was friendly and personable. Although the application process took a little longer than expected, he made the overall experience very enjoyable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Buying Experience
I was looking for a good deal on a used Jeep Grand Cherokee and came across this dealership that had one about 40 minutes from my house in another city. I was very pleasantly surprised at the low-pressure and great attention to me as a customer that their sales people had. I have rarely had such a good experience when trying to negotiate a good deal for myself. They already had a great price on the vehicle but worked with me on my budget to make the deal happen. I can tell that I will also be a member of their "family" of buyers, even though my purchase was a used vehicle and not a Kia. I would definitely recommend them to anyone looking for a new or used car in Virginia. It would be worth your drive.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase