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Steven Kia

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (335 reviews)
Visit Steven Kia
Sales hours: 10:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 10:00am–7:00pm 7:30am–6:00pm
Tuesday 10:00am–7:00pm 7:30am–6:00pm
Wednesday 10:00am–7:00pm 7:30am–6:00pm
Thursday 10:00am–7:00pm 7:30am–6:00pm
Friday 10:00am–7:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:30pm–5:00pm
Sunday 12:00pm–5:00pm Closed
New (540) 246-0273 (540) 246-0273
Used (540) 246-0274 (540) 246-0274
Service (540) 246-0283 (540) 246-0283

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (335 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Nice dealersship

Awesome service, easy transaction. I would recommend this dealership to anyone looking for a new or used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Steven Kia / Chris Payne

My experience with Chris Payne and Steven Kia was very excellent. Chris is very easy to deal with he didn't over pressure me in to looking at a certain car he let me look around and tell him what I wanted. Then he explained everything to me and how to go about receiving the loan i needed. Stevens will always be my first choice thanks to Chris and his excellent help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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My New Car Purchase

Chris Payne did an excellent job of not overselling a car to me. He promised I would be in and out of the dealership in 30 minutes and he kept that promise. I am very satisfied with my transaction today and will come back when I'm ready to purchase another vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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A Great Car Buying Experience

From the moment I walked onto the lot I was treated as if I were the most important customer of the day, I was offered a drink and was patiently shown any and every vehicle I wanted to see. Jake Sodikoff runs a great dealership at Stevens Kia. My salesman was Christian, and if you have to deal with someone I highly recommend that you ask for him. The paperwork is usually the roughest part of the experience and Tyler Simmons made it easy and painless. I recommend these guys and I can tell you that they just got a lifetime customer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service

We came in to see a couple used vehicles. We have limited credit experience but were still approved for the car we wanted. Ahmad was great to work with and very friendly. I would definitely recommend this dealer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent Experience

I've bought two vehicles from Steven Kia. Every time I am there it's an excellent experience! Ahmad did a wonderful job with both of my purchases! They were smooth and fast and he helped me with everything. He stayed in contact and answered all questions that I had even after purchasing both vehicles!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awesome

Just had a great experience at steven kia was in and out with a new/used car everyone was very helpful especially the sales rep Ahmad that helped me choose the car that was right for me i would recommend coming here to get a car from him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Pretty Good

Spoke with Max after I put in my info online. He was nice on the phone but didnt work with me once I got there. Worked with Rico but was not my favorite. Very busy and he didnt spend much time with me. Got an approval but was WAY too much. Told them my budget but they still didn't give me the payment I wanted. Nice guys but wish I hadn't wasted the whole day!

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 2.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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great place to buy a car

I had a great experience at Steven Kia of Harrisonburg. I did not think that my credit was good enough but I was asurred over the phone that I would get something. as I entered me and my husband were offered a soda and a seat and I was promtly waited on. Christian Letelier was very positive through my waiting process and reassured me that I would get a vehicle. as it turns out I got a beautiful new than I really appreciate the hospitality that I received from Stephen Kia salesman Christian letetier. Gracias amigo!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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They got me done!!

We called and spoke with Christian. He was the best! My credit was not the best but he and Jake from Steven Kia were very confident that they could get me done. Sure enough! They got me approved and I am getting a brand new car. It took a lot of stress away because it was not very easy. So far we are loving it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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