Reviews
Write a reviewAmazing!
Outstanding customer service, extreamly amazing staff so compassionate and caring. Went above and beyond to the call of duty and are outstanding people. Highly appreciated all the teams work.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Purchase review
But a great experience which was expedited and hasslefree. My sales person Maritiza was courteous, professional and did her job gracefully. At closing I was forwarded to what I am guessing the sales manager who did try to amp up a warranty purchase and did include it in the final contract. I made it known that I was not interested and they removed it. I guess that is their job to try to push heavily added services. Overall it was a great experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very Satisfied
Thanks for being Patient when I made my purchase, this was an easier process with the information and help that was given by the staff. The service was greatly appreciated.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very positive experience.
I was trying to sell my car outright and was contacted by Tanner Johnson who made me an offer. The deal was very stress free and when transportation back to my home was delayed another gentleman, Avery offered to drive me. Overall great experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
1st time Kia buyer
Love my new car and my salesman Sai was awesome! He even helped entertained my 3 year old and empty out my trade in lol. Everyone was really great and I would definitely come back!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
As comfortable as buying & trading cars can be!
After trading up for a newer SUV this past weekend, I have to concur with the majority of other reviewers that this is a great place to do business! By the end of my visit I had met most of the small team of staff here, and all were exceptionally friendly and professional. Avery, Ahmed, and Tanner were particularly awesome to work with. It was a low pressure, up-front, car buying experience that felt like a mom & pop shop.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very Pleased!
Geoff Floyd is a super representative for Kia in Harrisonburg!! You would expect him to be very helpful during the purchasing phase (& he was), but he also has been wonderful afterward. When I have had questions, he promptly returns my calls & has done everything possible to make my transition to a new Kia a wonderful experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent service at Steven KIA!
The service department gave us royal treatment and top-notch technical work. Highly recommend them! We will definitely return for future needs for our KIA. It was a very pleasant experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
My experience with Steven Kia
GEOFF FLOYD AND AHMAD SALEHI WERE AMAZING VERY VERY PROFESSIONAL IN MAKING ME FEEL COMFORTABLE WITH BUYING A CAR AT STEVEN KIA, I WILL RECOMMEND MY FRIENDS AND FAMILY TO HAVE THE SAME EXPERIENCE WITH THEM.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Purchased used Chevy impala
Everyone at the dealership was very helpful and professional. They were accommodating and gave us options for payments instead of sticking us with a high interest rate.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car