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Steven Kia

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (335 reviews)
Visit Steven Kia
Sales hours: 8:30am to 6:00pm
Service hours: 8:30pm to 5:00pm
View all hours
Sales Service
Monday 10:00am–7:00pm 7:30am–6:00pm
Tuesday 10:00am–7:00pm 7:30am–6:00pm
Wednesday 10:00am–7:00pm 7:30am–6:00pm
Thursday 10:00am–7:00pm 7:30am–6:00pm
Friday 10:00am–7:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:30pm–5:00pm
Sunday 12:00pm–5:00pm Closed
New (540) 246-0273 (540) 246-0273
Used (540) 246-0274 (540) 246-0274
Service (540) 246-0283 (540) 246-0283

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (335 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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The service i received

The salesman was the most helpful and did try to do his best to help me when no one else was giving me a answer he was easy to contact with any concerns i had and tried to respond as soon as possible even after hours

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Everyone was helpful and polite

Everyone was helpful and polite. Great service . I was relaxed for the most part exept buying my daughter a car but all the employees even helped me with explaining to her the importance of responsibility

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Sai at Steven Kia

Sai at Steven Kia was awesome to work with. He was mot pushy. He answered every question that i had. His knowledge of the vehicles was great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Kia Sorento purchase

Everyone from our sales person to the finance manager were excellent. I would recommend asking for Ben when you go in. Very friendly, and everyone had their act together

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Gracious

I was under pressure to replace my totaled Soul that I’d only purchased 5 months prior. Geoff and the entire staff were courteous, friendly and efficient. There was no pressure but a genuine willingness to assist with all my questions regarding the Kia I was considering. It all made a very stressful situation much easier.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Dealership (minor hiccups)

For starters I have bought several cars through Steven Kia and recommend many friends and family to them. I love the experience I get when I take my car in for service at the service shop. Courtney is the best!!! They will do everything they can do get you into the car of your dreams. The only issues I have with the dealer ship is that when you trade in a car they post the pictures of your car in the condition you take it in with all of your personal belongings shown and even your license plate and stickers. Highly unprofessional!!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Misses

Great friendly staff! Love the sportage. Perfect car for my needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Geoff Floyd was great

We had a great experience buying a car from Steven Kia. Geoff went out of his way to get us exactly the car we wanted. He was very responsive, prompt and brought the car directly to me! The price was better than what we found in Charlottesville, so it was worth it for us to go to Harrisonburg to purchase the car. We are very satisified.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Sai was awesome!

My salesman, Sai, at Harrisonburg Steven Kia was great! Very polite, energetic, and courteous. He found the right fit for me and did everything he could to make me happy! Thank you very much!!!! Will def come back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Customer Service

Very helpful did not pressure us! Helped get the best rate and the payment where we needed it to be and where we felt comfortable

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.