Selbyville Holly Kia

What a wonderful, caring staff that truly makes you feel welcome and that looks out for you as a valued customer!!!! The service department was top notch as well! I couldn't be happier!!!

I am pleased with the 2023 KIA Sportage Xline that I purchased. I was and still am disappointed with the salesperson and buying experience. My salesperson Andrew Lynch seemed to be more concerned answering phone calls and disappearing several times for 20 minutes or longer. As a matter of fact another person (Brandon)on the sales floor completed the transaction . I had to comeback the next day to rewrite a check I had made a mistake on. At this time Andrew said he would go over the vehicle with me and show me the features on the vehicle when I came that morning at 9am. Instead he brushed me off because his 10am appointment had shown up early. I have never received a survey in which I was asked to give all high marks. I have not received any follow up calls or heard from my salesperson 1month later. I am learning about my car’s features through google. My sales experience I rate 2 out of 10 My Sportage I rate 8 out of 10. I would have a hard time recommending this salesperson to others. The rest of my experience with others at the dealership was just fine.

I have an issue with a brand new (400 miles) car where the wipers aren't working properly. After taking it in, they refused any warranty work because I had installed a radar detector. This, in my opinion, is a clear violation of the Magnuson-Moss Warranty Act. I took it back in, knowing they wouldn't honor the warranty, to which they wanted to replace a part that has already been replaced. They made me pay $400 to simply get my car back without any work being done to it. They are a scam. I will be filing with the BBB AutoLine.

I have had a grand relationship with holly Kia my salesman& service department have treated me very well I'm happy with my service& I would recommend them to Holy Kia thanks Brandon(Salesman) Tim& Greg(Service department) Awesome experience!!

Had to give 1 star to do the review. Our car has been there for 6 weeks, no closer to finding the problem than day 1. This car has been there numerous times, computer issues. It’s probably been in the shop a total of 4 months! No follow up from the dealership, we initiate 95 percent of the calls. Still waiting for the GM to call, left 4 messages for her! No loaner offered. Worst experience of my life with a dealer/maintenance. When will it be resolved? Next Christmas maybe? Fed up

Excellent service from start to finished paperwork Everyone you encounter is customer friendly Special thanks to Avery Harmon for assisting me in getting my Telluride. I love it

I bought a new KIA Sorento and the service department have been great with everything I have needed. They take my car right away and have done a great job when I needed a new tire, tune-up and check over from being bumped by another car.

Bought my KIA Forte here October 16th. Yikes it's December 8th and no plates and vehicle registration temp tags expire the 14th. This outfit only responds to favorable reviews

I want everyone to know that my experience with Holly kia was Awesome to say the least my salesman was Brandon Elliott he was super pleasant professional very down to earth and he definitely knows how to keep you calm. And you never feel like you aren't going to get approved he takes that stress right away and puts you first I would recommend him to any family,friend or anyone needing a great salesman he is the total package and I want everyone to know how my experience was....Wonderful they get a big fat Amazing experience and Brandon @Holly Kia is all that in my eyes so go see Brandon right now so he can take care of you like he took great care of me and that's the bottom line 🤗😊

What a huge mistake should of went with the Chevy Equinox I ended up with a car nowhere’s near what I wanted and then after the fact all you get is a song snd a dance