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Selbyville Holly Kia

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (78 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (78 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Family Service Coordinator

I really like and enjoy my 2016 Kia Sorento from Holly Kia of Selbyville, Delaware. If you ever need a customer for public service announcements, I am always available.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Family Service Coordinator

I enjoy coming to Holly Kia because of the friendliness of the staff. They are not pushy; they offer great suggestions. I would highly recommend my friends and family to Holly Kia of Selbyville, DE If you ever need a customer for public service announcements, I am always available.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Rick Johnson

Great people everyone in the staff was friendly made the buying experience easy. My wife does not like going to buy cars this was the first time she enjoyed buying a car. Would recommend going Holly Kia if you looking to buy a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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great experience

I had dealt with the branch in Felton for my first new vehicle purchase and I made a good choice again in my most recent. I would recommend them and will more than likely be buying from them in the future

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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helpful but....

Partly on the strength one of the salesman telling me I could lease the car for 15,000 miles per year my mother and I decided to get the car only to be told at the signing that it could only be 10,000 miles per year, and also told us why it couldn't be 15,000 miles and salesmen will say anything. My 87 year old mother was tired after the long afternoon and wanted to go home so I just finished up the process. Mike Harrison was helpful but everyone else involved caused the 'miles' mixup. When the lease is up I don't know if I will do any further transactions there. '

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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2017 Sorento

I absolutely enjoyed my experience at Selbyville Holly Kia. Rob Kemp was awesome through the entire process!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Purchase of 2017 Kia Sportage

The salesman was excellent and the purchase was easy. The wait for the finance person was a little long, but in all it was a good experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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My 2017 Kia Sportage buying experience.

My buying experience at Holly Kia was second to none. Our salesperson was not only a pleasure to deal with, but accommodating as well! This is the second vehicle I've purchased from this dealership, and love the people there. The service department is wonderful too, which is why I decided to purchase another vehicle from them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Awesomeness. "Guaranteed"

They lived up to the commercial expectation of guaranteed. Hospitality was awesome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Slo, thank you for taking the time to leave us feedback. You really made our day today.

Sandi Barton

Every one there has been very helpful. Any time we have had a question about something they have been very response. There were a few things that we couldn't remember how to work and we would go to the service department and they helped us. Very pleased with the service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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