Reviews
Write a review2017 Jeep Patriot
Dan Dell was great and so was the rest of the staff. We will recommend this dealership to anyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Most Welcoming Dealership, Ever
I was extremely pleased with my visit to Dave Sinclair. Right away I was treated like a friend and was shown the upmost respect. Dennis and the rest of the team worked with me as much as they could to get my Jeep Cherokee. Everyone there is so welcoming and kind. Being a first time buyer, I was extremely nervous about the whole process but soon found relief that I was in the right place. I never once thought I was being pushed into something I didn't want to do. I will definitely be back to purchase my next Jeep.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Review
My shopping and purchasing experience with Dave Sinclair Chrysler Dodge Jeep and Ram was nothing short of incredibly fun and stress free. I never felt any pressure from my sales rep, Cory....In fact... he was very supportive and knowledgeable in finding the right car for me when I told him my needs. Cory also continues to be available to answer any questions I may have on learning the different features on my car so I may enjoy it to the max. I would recommend anyone who is shopping for a new or used car or truck to visit Dave Sinclair in Pacific, MO. Family owned- they treat you like family. These qualities are hard to come by in the world we live in today- but how refreshing it is when purchasing a high ticket item like a new vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Outstanding!!!
I was expecting to be there for hours. Not the case. Jack Dwyer was our salesman. Very nice and good at his job. If he didn't have an answer he was quick to get the a answer for us. Would most definitely buy from him again and recommend him to everyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Outstanding!
Buying a new car is not my idea of a good time, but I couldn't be happier with Dave Sinclair in Pacific and with my new Jeep Grand Cherokee. What a great car. The sales and finance staff were terrific. A week after buying the Jeep I noticed on the final buyers order that the dealer discount had been left off. An honest mistake I thought, and I was right . Marty, my salesman, jumped on the issue and had it sorted out in a couple days and a credit sent to my finance company. That's what I call excellent service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Outstanding Dealership
We traveled from Northern California to purchase a new diesel RAM 2500 pickup truck to tow our newly purchased 5th wheel camper back home. After doing extensive research on the exact truck we wanted, we located that vehicle at Dave Sinclair Chrysler Dodge Jeep and RAM in Pacific Missouri. Attempting to purchase a vehicle sight unseen and over the phone at a dealership 2500 miles away should have been a stressful process! But it was wasn't! Throughout the whole process, Jack Dwyer went the extra mile to fully research our questions and accommodate us in every way. It made the whole buying process straightforward and stress free. If your thinking of buying a new vehicle, travel the extra distance to Dave Sinclair Chrysler Dodge Jeep and RAM. Like us, you'll be glad you did!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
ANOTHER HAPPY SATISFIED JEEP CUSTOMER !!!!
I have never been treated so well and dealt with in such a delightful and courteous manner at any dealership. The sales man Jack and his manager Joe went out of their way to make the buying experience a total delight. Dave Sinclair should be proud to have such a well rounded staff that can make you feel like family before you leave the dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience
Very nice and accommodating. They had several models to look at to get the in person comparison.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Would not recommend
I personally would not recommend buying a vehicle from this location. We purchased a used truck five months ago now and have still not received the title. We also had to have work done on the truck after we were told it passed inspection and have been trying to get a reimbursement for two months now and still nothing. The general manager Joe is less than helpful, however his secretary Becky is great! Every time I call, yes I have to call and check in, Joe is not available and pushes my call off on Becky. If I actually do get a hold of him he acts like he has no idea what my situation is and always says he'll get back to me in a couple days and does not. We have been driving around illegally for five months now and get pulled over constantly for having an expired temp tag and they do not seem to care. They keep saying the title is stuck in New York but don't seem to be doing anything about it. The sale process was great and everyone was great to work with it's just disappointing knowing that they got their sale so it doesn't seem to matter what happens now even though were the ones who are put out. We will not be returning to this dealership
- Customer service 1.0
- Buying process 4.0
- Quality of repair 1.0
- Overall facilities 4.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Courtney, I just saw this on cars.com. I know you gave us a really good review on another site after we (mostly Becky) beat on New York state long enough to finally have them issue a title to us for you. If you don't mind, could you do it here also? Thank you very much, and never hesitate to contact Becky or myself at anytime!
Great buy.
Great buying experience. Happy I found the truck that was prefect.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase