Dave Sinclair Ford

I love my car but wish I bought it at a different dealership. this dealership has no organization at all!! you walk into service and ste never greeted, you wait in a long line to find they don't even write down appointments. when they order a part they just throw it on the shelf and never call you when it comes in. The workers are rude and do not care!!!

Technician was very pleasant to deal with, patient with me and explained car problem with words that I could understand. He kept me informed on progress of work.

service is always great when dealing with Dave Sinclair ford. I only use there service department because of the full service I get from all there employees.

Since the"remodel", things are very congested, inside and out. Limited space to drop car off, inside I feel like everyone is on top of one another. Makes for confusion.

Everyone was extremely courteous and professional. They were honest and explained everything. Most repairs were made, the rattle/clicking noise is still there so I will have to bring it back. Overall very satisfied.

Sales department was great. Disappointed with the service department. Always takes 1 1/2 hours for an oil change and you are waiting in a walkway. You also can hear the service writers arguing with customers on the phone which is uncomfortable. Everyone has difficult customers from time to time but it may be best to put them on hold and go into an enclosed office. The service writer I had was great, he did his best.

Great service and friendly staff. Kevin and Steve were both easy and great to work with and I walked out a happy customer. Thank you!

I have dealt with Matt Hackney for the past 8 years and I will continue to do so. Matt is always so very knowledgeable and willing to do whatever he can to take care of my vehicle in a prompt and courteous manner. Matt is a very fine representative of Dave Sinclair Ford.

Thank you for being so patient and ensuring that I left with what I really wanted. I didn’t have to settle. Thank you, Mike!

Patrick was great, very helpful and interested in our needs for a new vehicle. They were super busy but made sure we were taken care of. Great experience and love my new Explorer.