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Dave Sinclair Ford

(1,413 reviews)
Visit Dave Sinclair Ford
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:00am–7:00pm
Tuesday 8:30am–6:00pm 7:00am–7:00pm
Wednesday 8:30am–9:00pm 7:00am–7:00pm
Thursday 8:30am–6:00pm 7:00am–7:00pm
Friday 8:30am–9:00pm 7:00am–7:00pm
Saturday 8:30am–6:00pm Closed
Sunday Closed Closed
New (314) 701-8354 (314) 701-8354
Used (314) 461-0222 (314) 461-0222
Service (314) 461-0188 (314) 461-0188

Reviews

(1,413 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dave Sinclair Ford from DealerRater.

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Great Customer Service

Purchased a used Ford truck and the electrical for the towing was never hooked up. Received excellent customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Darrell, we are very happy to have provided you with such a positive experience! We're looking forward to your next visit with us!

Oil change

Fast service ,friendly staff also if you are waiting on your automobile to be serviced they have a very comfortable waiting area

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Albert, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!

Sinclair Ford

Amazing customer support. I was kept notified during the whole process of my vehicle repair and buying my new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Erin, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Fiesta owner

Matt was very helpful in service and Dave Sinclair always is very professional and courteous.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Mary, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

Dave Sinclair Ford

Always friendly, always do their best to meet your needs. Very professional, excellent work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Elinor, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Dave Sinclair Ford

Great experience in on time no problems good service department

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Michael, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

Very good visit

it was a very good visit. Nice to get great service from everyone especially Craig.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Christine, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

Owner

Horrible. After servicing truck 4 times, still not fixed. Service with the dealer and ford won't even return a call.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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F150 door lock repair corrected

Door panel was dimpled from lock repair. Took it back and it was taken care of immediately. The door repair looks great. A big thank you to Matt for taking care of the customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Marsha, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope you continue to choose Dave Sinclair Ford, Inc. for all your vehicle needs! Take care!

F 150 electronic door lock repair

areas pulled in around the passenger door handle, on the outside of the door. The repair was to replaced the door locked that worked when it wanted to. the truck has very few scratches, rock chips for being almost 3 years old - Magma Red, dark color - the areas pulled are very noticeable

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 2.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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