Reviews
Purchase
Our salesman, Nick, was very helpful and made the process very easy!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Lisa, we appreciate your feedback of our Staff's outstanding service! Thanks for your business! Take care!
Satisfied
The receptionist ordered crossbars for my luggage rack on my 2017 Escape. She booked me two and a half weeks later to assure shipment was received at the dealership. I told her two other things I wanted looked at while my suv was there, no problem, gave me a rental because diagnostic test would be over night. She quoted me a price of $150 and stated there is no labor fee for install, twice, yay!. I arrived for my appointment only to find out that she failed to order my bars! Also for each thing looked at would be $150 per issue for diagnostic (wiper sticking and hatch not closing completely every time) adding cost of repair if not under my warranty plus crossbars with install would in fact have $169 labor fee!! I was only expecting to spend $150 but now with crossbars and issues and labor looking at close to $800-$1000!! No way, I said forget wipers and hatch, I?ll go to my mechanic, and I asked the service dept to check with management about install fee. I told them the day and time I called so they knew who scheduled me and gave me completely inaccurate information. Problem was solved, no install fee!! Part was ordered and put on a few days later. Service department also went ahead and looked at my issues without charge, couldn?t find a problem but cleaned the hatch lock and all works great now! Thank You Cameron, your customer service is awesome!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Tammy, thank you for taking the time to leave us your response to our Staff's outstanding customer service! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!
Great Customer Service
Purchased a used Ford truck and the electrical for the towing was never hooked up. Received excellent customer service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Darrell, we are very happy to have provided you with such a positive experience! We're looking forward to your next visit with us!
Oil change
Fast service ,friendly staff also if you are waiting on your automobile to be serviced they have a very comfortable waiting area
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Albert, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!
Sinclair Ford
Amazing customer support. I was kept notified during the whole process of my vehicle repair and buying my new car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Erin, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Fiesta owner
Matt was very helpful in service and Dave Sinclair always is very professional and courteous.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Mary, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!
Dave Sinclair Ford
Always friendly, always do their best to meet your needs. Very professional, excellent work.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Elinor, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Very good visit
it was a very good visit. Nice to get great service from everyone especially Craig.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Christine, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!
Dave Sinclair Ford
Great experience in on time no problems good service department
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Michael, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!
Owner
Horrible. After servicing truck 4 times, still not fixed. Service with the dealer and ford won't even return a call.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase