Dave Sinclair Ford

Drove 2 1/2 hours with the understanding a loan could get approved in the evening. After three hours no one was there to approve the loan and we were told we had to put a deposit to hold the car. Today 3days later (only had to hold for 2 more days) they told me they will no longer hold the car because we might sell our vehicle outright and that voids deal. This is bad business it was in our best interest to sell our vehicle out right and they pull the deal out from under us. Terrible terrible terrible business!!!!!!

I had bought 15 new F-150 trucks from Dave Sinclair, Went to buy a 2016 Was told the best deal, even though I was a good repeat customer,,I didn't like the offer,,I went to Sunset Ford,,Got the same truck for $1000.00 less plus a spray in bed liner & a lifetime power train warranty !!,,,I will never go back to Sinclair !!!

Tried to get an OTD price for my Vehicle and they refused. They told me to go find the best price I could find and that they would beat it by $1,000.00 They also wanted to profit a minimum of $4,500.00 on my trade in. I have purchased my last four vehicles form them but ever since John left and James took over it's terrible up there. The rudest sales people ever, some even dissed the current management. Wow, I couldn't leave fast enough! Folks anyone who won't give you a an OTD, (out the door) price are NOT competitive and have something to hide. They made a mistake by taking my Build sheet and writing on it, I reached out a grabbed it before I left since it was mine. and they had written on it "We could sell for 36 -37" and they only offered me $31,500.00 but still refused to give me an OTD price to purchase a new vehicle, unbelievable. One salesperson grabbed the paper work out of the Sales Managers hand and said this is family give it to me as he was part of the Sinclair clan, I felt so sorry for Sales Manager as you could see the how bad he felt. Folks, beware this is NOT the place Dave worked so hard to make what use to be a great Dealership, unfortunately it has fallen way down the scale. There are other Dealerships out there that will treat you properly. Dave is rolling over in his grave to be sure! I had told them that I wasn't interested in playing any games but that is exactly what they did. Stay away! You've been informed!

Bought vehicle in February of 2016 and 3 months later had multiple problems. I will never go back to dealership because they blew me off and were not concerned with helping me. Every employee I have interacted with has been rude and unprofessional. I would not recommend anyone to Dave Sinclair dealership.

Wanted to purchase a used Escape. Quantity is definitely the name of the game here, but be warned about QUALITY. Lots of cars from which to choose. We settled on a 2014 Escape and took it to our mechanic for an inspection before negotiating price. Mechanic advised that the car was very rusted for its age and would not advise purchasing it. Back we went and asked to see cars that they knew would be clean. We picked out a second 2014 Escape and took it to the mechanic. This time the car had serious safety issues including a slash in the tire with cord showing, plus two nails in the same tire, a leaking drive axle (which should still be covered under warranty), rusted and pitted rotors and a heat shield that was torn and causing a fire hazard because it was almost touching the exhaust system. We went back to a new salesman (the first passed us off to another guy) and asked to have the safety issues fixed. He went to talk to his manager, then came back and said he needed to help another customer. Twenty minutes later he came to us again and said the service dept was closed and he couldn't get these items checked out tonight, but he would call us in the morning with a response. He added that since we found all these things wrong with it, they would probably not be able to sell it for the price that was listed but would have to raise the price to cover the repairs. Never heard from him again. If they legitimately missed these items when they bought the car from auction and then put it on their lot, they have some serious quality control problems in their service department. If they did know of these issues, but tried to sell the car anyway, they have some serious safety and morality issues. We were purchasing this car for brand new drivers to use. Scary to think they could have been on the road with this vehicle. DO NOT BUY A USED CAR FROM DAVE SINCLAIR WITHOUT HAVING IT INSPECTED BY AN INDEPENDENT MECHANIC!

Everyone was kind, courteous and friendly... just as happy for me as I was for myself... could not have asked for a better experience. First brand new car purchase and we will be coming back for another purchase in the hopefully near future.

Service is fine. Sometimes you have to wait for someone to acknowledge your arrival.

bought totally on-line, never saw the truck before I arrived. Staff was friendly and sold for the price agreed to minus some add-ons on the truck that had not been disclosed before I arrived. Staff worked with me and in the end got the best value around.

Wanted to purchase a used Escape. Quantity is definitely the name of the game here, but be warned about QUALITY. Lots of cars from which to choose. We settled on a 2014 Escape and took it to our mechanic for an inspection before negotiating price. Mechanic advised that the car was very rusted for its age and would not advise purchasing it. Back we went and asked to see cars that they knew would be clean. We picked out a second 2014 Escape and took it to the mechanic. This time the car had serious safety issues including a slash in the tire with cord showing, plus two nails in the same tire, a leaking drive axle (which should still be covered under warranty), rusted and pitted rotors and a heat shield that was torn and causing a fire hazard because it was almost touching the exhaust system. We went back to a new salesman (the first passed us off to another guy) and asked to have the safety issues fixed. He went to talk to his manager, then came back and said he needed to help another customer. Twenty minutes later he came to us again and said the service dept was closed and he couldn't get these items checked out tonight, but he would call us in the morning with a response. He added that since we found all these things wrong with it, they would probably not be able to sell it for the price that was listed but would have to raise the price to cover the repairs. Never heard from him again. If they legitimately missed these items when they bought the car from auction and then put it on their lot, they have some serious quality control problems in their service department. If they did know of these issues, but tried to sell the car anyway, they have some serious safety and morality issues. We were purchasing this car for brand new drivers to use. Scary to think they could have been on the road with this vehicle. DO NOT BUY A USED CAR FROM DAVE SINCLAIR WITHOUT HAVING IT INSPECTED BY AN INDEPENDENT MECHANIC!

I purchased a brand new 2016 Ford Focus. It broke down Saturday prior to Easter, got the car back on Monday and the same week Friday again broke down was refused a rental. They drove my car 455 miles and was without car till Wednesday. Missed work for 3 1/2 days. Did Dave Sinclair do anything to. Compensate me forr the problem..... NO THEY DID NOT. Ford Motor company did after being called by myself to make them aware of the, situation. Dave Sinclair did NOTHING!!!!!! And the. Car is driving hard, radio/cd player skips once in a while. Wow! I bought a brand new car to travel well who would trust the car at this point. Very disappointed at a local and very well k own dealership.