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Tom Tepe Autocenter

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (45 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (45 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tom Tepe Autocenter from DealerRater.

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I was lied to by Walt Enneking at Tom Tepe Chevrolet on a...

I was lied to by Walt Enneking at Tom Tepe Chevrolet on a used 2008 Chevrolet Cobalt. He told me the car was a GREAT car and had been maintained very well, since it belonged to one of his fellow employees mother for the last 3 years & nothing had ever happened to it. He also invited me to his house to drink with him and sit by his pond, knowing that I was married. After getting ripped off on the price and driving the car home the transmassion went out, the motor light came on, the brakes lock up on it if u barely hit them, and there are many more problems. When I asked him for a carfax he said he would get me one but never did, now I know why. I bought a carfax and found out the car was a rental car for the first 30,000 miles of its life, and in November of 2011 it hit a embankment and totaled the front end,badly enough that it had to be towed. now im stuck with a car worth half its value because it was a rental and has been wrecked and repaired poorly, the paint doesnt match on the front half of the car and is starting to flake off, I would never recommend anybody go to this dealership and I will never go back after this experience.All Walt had to do was be honest but I guess that was to much to ask. It shows what kind of person he is.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
15 people out of 15 found this review helpful.

Shopping for a used car

I called and talked to Walt (salesman). He said he drove this car and it drove great, but it was real ruff looking. I told him I was tring to get my kid a car that ran great, so he could get to and from work. i live 41 miles from this place. i got there and it wouldn't start. We jumped it but it wouldn't keep running. Then I noticed that it was blowing alot of smoke out the tail pipe. It was running like the car I had. A blown head gasket. The kid who showed me the car didn't know what to do. He looked for Walt but he left. I wasted my TIME, (3 HOURS) and MY GAS,( #20.00). All he had to do was be honest about the car, not LIE.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Tom Tepe is a good dealership!

I recently purchased a pre-owned vehicle from Tom Tepe Autocenter using Cars.com I used the lowest price tool, and they were very competitively priced with the big city dealers, and the whole area. Their prices where even cheaper than most! When I emailed the dealership, I asked for their best offer, they told me that they try to put the best prices online that they can, and if we'd come see the vehicle they would make us happy. So, we drove in, and the Toyota Camry we went to look at was in excellent condition, still had that new car smell, and not a blemish on it, it ran great. We worked prices with them, and they negotiated with us to a price we liked, and we are very happy and glad we made the hour drive out in the country to Tom Tepe Autocenter!! We will do all of our purchasing from here on out with these guys!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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They are terrific people and prices

They are terrific people and prices

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

My girlfriend and I were in need of a truck to pull our...

My girlfriend and I were in need of a truck to pull our camper, so we asked and recieved. The truck is in great condition and the price was so low it felt like stealing. I advise everyone to give them a chance. You will drive away happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.