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Waldorf Ford

(1,184 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday 11:00am–4:00pm Closed
New (301) 965-9511 (301) 965-9511
Used (301) 965-9508 (301) 965-9508
Service (301) 965-9520 (301) 965-9520

Reviews

(1,184 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Waldorf Ford from DealerRater.

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Excellent Ford Service, Customer Service

Waldorf Ford is an excellent venue for car service. They treat my 2014 Ford Escape with great care. I love the convenience and professionalism.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your positive review, Edward. We appreciate your review of our team, and the staff here at Waldorf Ford look forward to further serving you in the future!

Great service

Very friendly and informative.. I have only brought my car here for service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We are thrilled to hear of your positive experience with our dealership. We strive to provide our customers with excellent service in a professional and helpful setting. It is our goal to provide a positive customer experience, and we're happy that your visit with us was an overall pleasant one. Happy motoring!

Great buying expereince.

The overall purchase experience of our 2015 Ford FLEX was smooth and with no hype. The staff was polite, helpful, informative and did not treat us as though we were idiots. As we moved through the process each staff member explained how the various components of the vehicle worked and the maintenance required. When it was time to complete the purchase your staff members explained each document and the financing associated with the purchase. It was an enjoyable experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks so much for the wonderful comments of the team here at Waldorf Ford. We greatly appreciate your business and thank you again for the review!

Great service

Great service! Waldorf Ford has always provided me with superb customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate your response, Lynett! Do not hesitate to call if you need anything. Be safe on the road.

Great Services

The service was great, easy, and fast. Would most definitely come back for my next service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Clean Facilities

Fast and convenient. Great waiting area. Friendly staff.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service to my 2011 Ford F-150

Fast, Efficient and Friendly. Fast Efficient and Friendly. Fast, Efficient and Friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service all around

They were able to fit me at the last minute, did a great job and was very pleasant.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are happy you found us so helpful! It is our goal to provide a positive customer experience, and we're happy that your visit with us was an overall pleasant one. Happy motoring!

Service Survey, Waldorf Ford

Always a pleasant experience, professional and thorough. Thanks to Dave Bell and his service team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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The Ford Service Is the Best

Always helpfull with what is needed with my Ford Fusion hyb

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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