Reviews
Clean Facilities
Fast and convenient. Great waiting area. Friendly staff.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service to my 2011 Ford F-150
Fast, Efficient and Friendly. Fast Efficient and Friendly. Fast, Efficient and Friendly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service. Knowledgeable salesperson.
I purchased a ford taurus sho. The service was great. Our salesperson was very knowlegeable and helpful. I would certainly recommend Waldorf Ford to my friends.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks, Eric! We're happy to help however possible. We appreciate your positive review!
Great Service all around
They were able to fit me at the last minute, did a great job and was very pleasant.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy you found us so helpful! It is our goal to provide a positive customer experience, and we're happy that your visit with us was an overall pleasant one. Happy motoring!
The Ford Service Is the Best
Always helpfull with what is needed with my Ford Fusion hyb
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service Survey, Waldorf Ford
Always a pleasant experience, professional and thorough. Thanks to Dave Bell and his service team.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Works with you; provide great service.
Waldorf Ford and it sales person, Fred Gillum were wonderful to work with. Took my brother there last September to purchase his Ford Edge. Went back this year and purchased our new F150 and at the same time sent my sister there to purchase her new Ford Taurus. Fred took care of all three orders and we have been very happy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are glad you chose our dealership! Please let us know if there's anything else we can do for you. Thanks so much for your positive feedback!
Service
Our 2006 Ford Explorer was brought in for its 106K service, the service advisor, Ms Jackie Garbers was very polite, friendly and attentive to my questions and concerns of the service to be preformed. When the serviced was completed on the vehicle...she took the time to explained what was done...her humanity took some of the shock of bill....it was a pleasant adventure.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Office Manager
Always a pleasure to have my car serviced at Waldorf Ford.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy you had a pleasant experience here at Waldorf Ford. The staff at Waldorf Ford always strives to provide personable and excellent customer service. We greatly appreciate your business and thank you again for the review!
NO TITLE
VERY FRIENDLY AND DID A GREAT JOB. I WAS ABLE TO GET MY VEHICLES APPOINTMENT AT THE TIME I WANTED IN LESS THAN 24HR NOTICE
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are thrilled to hear of your positive experience with our dealership. We strive to provide our customers with excellent service in a professional and helpful setting. Again, we appreciate your recommendation of Waldorf Ford and we hope to be of service again in the future.