Reviews
New Car Buyer
So incredibly happy with the experience at Jack Schmitt with our sales person Chris Wheeler at the forefront and for the delivery of our vehicle! Thanks so much!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent service and prices!
I intentionally came in to view a vehicle but Laurie convinced me with the current condition of my vehicle that buying a new car would be best! She didn't steer me wrong, it was a great price and I'm so happy with my brand new car!! She was very professional, helpful, and very helpful. I would recommend this dealearship to anyone and Laurie Hinton for anyone who is interested in a vehicle!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
salesman answered all my questions and was very patient
Zhi Zhong was very helpful, patient and answered all my questions. Rock and roll music too loud in showroom along with the TV. Everyone was very friendly.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
"Awesome"
Being my first purchase, everyone seemed up front and genuine. Zhi did not pressure me into buying something I did not like, and the deal I received was awesome. Zhi also had everything well organized and ready to go for the scheduled appointment, which was great. He listened to my concerns and did not have a problem working within my desired budget. Overall experience was just great! I will definitely be doing business with this dealership for future purchases.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
A pleasant experience
My wife and I decided it was time to replace our aging truck. This was a big descion for us. We did a lot of research before heading to the dealership. We were greeted by Russ Sebastian after arriving at Jack Schmitt Ford. Mr. Sebastian was a pleasure to work with. He was very knowledgeable about the Ford Truck line. His very no pressure approach was much appreciated. He showed us several trucks answered all of our questions. Never in this process did we feel pressured or talked down to as we experienced in some of the other dealerships we visited. We can highly recommend Mr. Sebastian and will be glad to do business with him in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great
Everyone was very nice and professional. Felt as though they were up front and honest with me. Listened and Were very interested in my concerns about my prospective car.Z even came and picked me up from my house,so I could drive my car home, very convenient!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Mike59, Thanks so much for taking the time to review your experience at Jack Schmitt Ford Lincoln. We appreciate the kind words and look forward to being your "car people" for many years to come! -Andy Carr, General Manager
Patients
Chris Wheeler was very patient with me through this process. I am sure he wanted to throw me out several times. Thank You Chris Wheeler.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Teresa, I am so happy to hear that Chris was helpful for you! He is the newest member of our team and we are very excited to have him with us! Buying a new vehicle is stressful. We work hard to have a customer-centered process that removes some of the normal pain points and nonsense that people don't particularly enjoy about car buying. I am glad we were able to work things out for you. Thank you for taking the time to write the review and share your experience! If I may ever personally be of assistance to you, please let me know. Thanks for choosing Jack Schmitt Ford Lincoln! -Andy Carr, General Manager.
Mike is a great salesman, made the whole process enjoyable.
Jack Schmitt Ford is a great place to buy a car. With salesman like Mike a great finance office like Jaime who make it easy and painless getting you set up with financing to Craig and his team who are more than helpful and great bunch of guys who are there to help get your car problems fix. I been buying cars from Jack Schmitt Ford since 1987 and never been let down. Also can't forget Ben Firnkes who knowledge and helpfulness make sure you never go wrong.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
nmodrovsky, thanks so much for taking the time to share your review and thoughts on our team. I am so proud of all of them. Thank you also for your long-standing loyalty to Jack Schmitt Ford Lincoln. We appreciate your business! If I may ever be of assistance to you personally, please feel free to contact me! -Andy Carr, General Manager.
Five stars
The dealership on the whole has been very accommodating, patient and exerted no pressure. We are non-techie seniors; our salesman, Drew Frueh, was very willing to answer all our Questions, either in person, or on the phone, including his returning phone calls. He always made us feel very welcome to talk to him .
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Newcar5, thank you so much for the kind words and for taking the time to write the review! The latest Ford and Lincoln products are loaded with advanced technology. It can be overwhelming but with our team on hand to help you, the technology is a huge advantage! Our job really just begins when you take delivery of your new vehicle. We are ALWAYS here to help if you have questions, need help with a phone or GPS! We hope you enjoy your new vehicle and we appreciate you choosing Jack Schmitt Ford Lincoln! -Andy Carr, General Manager
Extremely happy
Went in was greeted immediately by Micheal Miller and my experience went very smooth from the test drive and financing where Jamie Stack met and exceeded all of my expectations over all i am extremely happy with my visit start to finish!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
F150ken, Thanks so much for the kind review! What do you think of that truck? Awesome, right? We are VERY proud of the job that Ford did on the new F-150. I am very pleased to see that you had a good experience with us and we hope to be your choice for vehicles now and always! If I may ever be of assistance to you personally, please feel free to contact my office. Congratulations! -Andy Carr, General Manager