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Cassens Chrysler Dodge Jeep RAM

(1,037 reviews)
Visit Cassens Chrysler Dodge Jeep RAM
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2025 consumer dealer award
View 5 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award

Reviews

(1,037 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cassens Chrysler Dodge Jeep RAM from DealerRater.

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Great Experience

Purchase a vehicle here. Steve Lane great guy. If you need help with a vehicle purchase he's your guy. And lovin my new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Fantastic Service!

Cassens was quick and detailed! I am so happy with my new Jeep! Everyone at the dealership was helpful and friendly! I am so glad that I chose Cassens!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

New Jeep

Great experience buying my 2019 Jeep Grand Cherokee. I recommend Cassens to all of my friends for a knowledgeable and no pressure car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome

This is a great place to purchase you new car!! Great selection of new and used cars. Amazing sales staff and finance staff. Thank you!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Awesome

Just overall a great group to work with this is the second time I've dealt with them and have not been disappointed yet. Thanks so much to Scott, Dustin, and especially Bob Ernheart.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best car buying experience, ever

For months we have been researching and searching for a Pacifica minivan. Last fall I had spotted the vehicle we ultimately bought today. Our new Pacifica is equipped exactly as I had hoped but due to external circumstances, we couldn't buy until today. The price advertised was bought paid for it and every detail of the transaction was done with respect to the buying public. The closing was done professionally by the finance manager. We are two happy buyers !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Quick and Painless

Met with Steve in 2018 and told him we would be back when we were ready. Got in touch with him and he explained the vehicle features. Closed on the deal and financing within a few hours. Very friendly and informative staff. Even the sales manager came out to make us feel comfortable with the entire process. Kids love all the cool features of their new van.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Purchasing a Dodge Journey

We were pleasantly surprise with the help we received from Bob Earnhart and the finance manager. We got wonderful service. No problems at all. Thank you for your good service. We appreciated it. Gary and Sandy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

First Vehicle!

Thanks for a great first car experience! The internet was an effecient way to select cars with the most potential to fill our needs. Steve Lane then did an excellent job guiding us through the last few steps. Thanks to Cassen’s and Steve for making this so easy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

New Car for Daughter

After my daughter’s car was totaled, we were in the market for a replacement vehicle. We found a cute 2014 Chevy Malibu at Cassens. Scott Wetzel was the salesperson and couldn’t have been more helpful. He responded to my text inquiries on a Sunday afternoon, followed up with me on Monday morning, and ultimately got us a great deal on our new car! Sales Consultant Holly Wilkinson was also fantastic after the sale. She walked through all of the features of the new car with my daughter so she felt comfortable with its operation. Finally, Jack in Finance was very organized and had us in and out in about 10 minutes which was great. Overall, my experience with Cassens was top notch and I would recommend Scott, Holly, and Jack to anyone looking for a new or used car. Great service, honest, and friendly no pressure salespeople. 5 stars! -Rick Marteeny

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.