Reviews
Great Experience
Purchase a vehicle here. Steve Lane great guy. If you need help with a vehicle purchase he's your guy. And lovin my new vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Fantastic Service!
Cassens was quick and detailed! I am so happy with my new Jeep! Everyone at the dealership was helpful and friendly! I am so glad that I chose Cassens!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
New Jeep
Great experience buying my 2019 Jeep Grand Cherokee. I recommend Cassens to all of my friends for a knowledgeable and no pressure car buying experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome
This is a great place to purchase you new car!! Great selection of new and used cars. Amazing sales staff and finance staff. Thank you!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome
Just overall a great group to work with this is the second time I've dealt with them and have not been disappointed yet. Thanks so much to Scott, Dustin, and especially Bob Ernheart.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best car buying experience, ever
For months we have been researching and searching for a Pacifica minivan. Last fall I had spotted the vehicle we ultimately bought today. Our new Pacifica is equipped exactly as I had hoped but due to external circumstances, we couldn't buy until today. The price advertised was bought paid for it and every detail of the transaction was done with respect to the buying public. The closing was done professionally by the finance manager. We are two happy buyers !!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Quick and Painless
Met with Steve in 2018 and told him we would be back when we were ready. Got in touch with him and he explained the vehicle features. Closed on the deal and financing within a few hours. Very friendly and informative staff. Even the sales manager came out to make us feel comfortable with the entire process. Kids love all the cool features of their new van.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Purchasing a Dodge Journey
We were pleasantly surprise with the help we received from Bob Earnhart and the finance manager. We got wonderful service. No problems at all. Thank you for your good service. We appreciated it. Gary and Sandy
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
First Vehicle!
Thanks for a great first car experience! The internet was an effecient way to select cars with the most potential to fill our needs. Steve Lane then did an excellent job guiding us through the last few steps. Thanks to Cassen’s and Steve for making this so easy!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
New Car for Daughter
After my daughter’s car was totaled, we were in the market for a replacement vehicle. We found a cute 2014 Chevy Malibu at Cassens. Scott Wetzel was the salesperson and couldn’t have been more helpful. He responded to my text inquiries on a Sunday afternoon, followed up with me on Monday morning, and ultimately got us a great deal on our new car! Sales Consultant Holly Wilkinson was also fantastic after the sale. She walked through all of the features of the new car with my daughter so she felt comfortable with its operation. Finally, Jack in Finance was very organized and had us in and out in about 10 minutes which was great. Overall, my experience with Cassens was top notch and I would recommend Scott, Holly, and Jack to anyone looking for a new or used car. Great service, honest, and friendly no pressure salespeople. 5 stars! -Rick Marteeny
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car