Daniels Long Chevrolet

The fleet staff goes out of their way to make sure that the work vehicle you are considering will match your needs.Their knowledge of available upfits is impressive!

Best experience ever, the staff was very helpful and friendly, inspection on my car felt very honest. They recommended a couple of things for my car and fixed them right there

Quick service and explained what I needed for the next service. Very through and professional. Highly recommend them for purchase and service. Not disappointed with service

Terry Bassett -- my sales rep for Daniels Long Chevrolet -- is absolutely outstanding. He genuinely put my needs and interests first in our transaction (I bought a car through him). Terry went beyond the call of duty to accommodate my needs and preferences. In all of our interactions, Terry was likeable, professional, considerate, knowledgeable and excellent: You will be able to completely rely on him in your car purchase needs! He really is as genuine, likeable and nice as he seems.

12 minutes agoNEW I have never been so disappointed in my life with a company. I bought a 2019 Mustang with 33,000 on it. The car now has roughly 43,000 miles on it. I have had the car for 4 months. My clutch now has completely burnt out. I was driving on the highway and started rapidly decelerating. I went in and asked if the car was under warranty, as I have a ridiculously high monthly payment on my car, I thought they would do something for me. My husband told them that we smelt the clutch the day before and they said "well if you smelt it the day before it isn't under warranty." I had a brochure that they gave me that said I could be reimbursed for a rental car. They never gave me the activation key and when they did they sent me the last 8 numbers of my VIN number instead. Eventually called back telling me that it was only with the extended warranty. The pamphlet literally had the comprehensive warranty starred, as if it were what I had. So on top of paying an over inflated price for my vehicle, I am now paying for a clutch to be fixed on a 2 year old car. I have never been so disappointed by the lack of sympathy, lack of knowledge and downright carelessness of a business. If you need a new car, I would recommend going anywhere that isn't related to Phil Long, because there's a 100% chance that they do not care about making this right by me, they only care about the money they are making off of me. Makes me sick truly.

Beau and the service department did a great job helping us out with a problem we had while here on vacation. Top notch service and communication.

My daughter and I were looking for a good used car but were a little upside on the loan for the car we needed to trade. We went to other dealerships and no one would work with us because of our negative equity. My son-in-law suggested Daniels Long where he was getting his car worked on. Jarryd Ruby found us a great used car with low miles and they gave us a very good price on our trade-in.(Actually I am pretty sure they lost money on this). We have a car payment we can afford and a safe vehicle for the kids. For us, this experience was effortless. They just made it happen and even though we were pre-approved through our credit union our finance manager, Jim made this possible. So thank you to everyone that had anything to do in helping us. Rather than making money, they made a lifetime customer.

Updated 8/17/2021 Read below after two visits. Avoid this dealership for service. High turnover and incompetent. 1st visit: Double charged for toolbox installation tires were not rotated as requested. Recalls were missed. Update: the service manager called me and apologized for what happened. The have gone the extra mile to make things right. I am updating my review and will be returning for my next service. 2nd visit: Went back for service. A lot of turnover and the manager has left. Had appointment but even that person wasn't there. Told them about issue with DEF meter that they did not find. Drove a few miles and had same issue. Called them and service representative hung up. Called General Manager and did not return call. Avoid service for your vehicle at this location.

I’ll start by saying I wish I would have read reviews on these guys before I purchased my 2021 2500 HD. There is a previous review of a gal that bought a 2021 Suburban and she could not be more spot on about here experience stating the paint issues she had upon delivery and the fact that they blew her off and are doing nothing about it. My 2500 which I dealt with Jared Ruby on in sales was delivered to me with a scratch through the clear coat on the drivers door, many other clear coat scratches though out, and a bed cover that they scratched in several places while installing. Jared told me to get estimates to fix. I told him not to waste my time if they were going to blow me off. After producing two estimates at the cost of my own time that’s exactly what Jared and Daniels long did. They also delivered the vehicle without a security system I didn’t want to begin with that they charged me for. After I figured it out my self they went through the channels to have it installed otherwise they wouldn’t have said a thing and I would have been charged over 600 dollars with out receiving the product. All I would say to anyone that asks if you can deal with any other Chevy dealer in the Colorado Springs do so unless you want to pay a lot of money to receive a new product that’s already damaged and won’t be stood behind.

Went in for an airbag recall, asked them to fix my door, my heater and replace some glass. They put in the wrong glass, my heater is actually more dangerous and worse, the door still doesn't function properly, and my airbag warning light is on. Totally worth $1400