Reviews
Write a reviewTotal Satisfaction
Laura was great to work with. Answered all my questions. Very professional, kind, and courteous. I will most assuredly recommend her to my friends and family on a purchase of a new or used car/truck.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I have been searching for 2019 Chevy Volt with low...
I have been searching for 2019 Chevy Volt with low mileage.They had one in stock and explain my situation with them...I purchase vehicle . I'm very happy how Laura and rest of dealership staff treated me...Thank You..Pete Garcia
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Pete, Thank you for sharing your experience with Laura and the rest of the dealership with us! Congrats on your new Chevy Volt!
Laura was fantastic
Laura at Hertrich Denton was amazing to work with. She was prompt in answering all my questions and made the buying process a a breeze. I would 10/10 buy another vehicle from her!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience
The whole process was great. Usually purchasing a vehicle is an all day event but were only there a few hours. Everyone was very accommodating to my son and I. I highly recommend them
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Laura was awesome!!!
My fiancé and I have been in the market for a larger vehicle. So on Saturday (4/11/21) we decided to go and check out some cars. Of course (per usual) we had some hiccups in our day so we did not get to the Denton hertrichs until about 4ish and stayed well after closing time and yet every step of the way Laura was super nice, understanding, respectful, accommodating and above all, HELPFUL! We now are the owners of a 2017 Chevy Traverse and it is my everyday car and I couldn’t be happier with the purchase!!! Huge thanks to Laura for all of her help and her patience with my indecisive self!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate your business and we wish you happy motoring .
Laura did a fantastic job!
I had some vehicle particulars I was in need of, for hauling purposes. I called Laura and explained my needs and wants. Laura was able to retrieve a used truck with very low mileage that will handle my needs. Thank you Laura Hawkins and Chris Henry.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Mr Dehoff , thank you for your kind words and we are happy that we able to find you a truck that suited your needs.
Tahoe
I would totally recommend Laura if your looking for a new/used car. I was in and out within a few hours and in my new to me tahoe.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience buying my car
I really liked working with Laura. I feel that she was looking for a car that she knew I would like, and I actually ended up with great car with lots of extras, and at great price.
- Customer service —
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Went in for service and purchased another vehicle
This was the 6th vehicle we bought from Laura and everytime the process was the same, Laura has always treated us with respect and her knowledge of the vehicles and the other concerns we had were all answered. We would highly recommend to any person looking to buy a vehicle to come in and see Laura.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great deal on a great truck!
My wife and I searched all over for just the right truck, and found it at Hertrich Chevrolet! I emailed a request about the truck over the weekend and Laura our salesperson texted me right away! We were able to go on the next business day it was about an hours drive. Laura met us at the door (while practicing social distancing and Covid protocols!) We felt absolutely no pressure from the beginning and she answered all our questions while helping us throughout the entire process. In all we had signed for the truck and had keys in hand in about two hours!! The price was great, very fair offer on our trade in, and can’t say enough about their customer service! Great people to work with and Laura was friendly, accommodating and made an effort to make us feel comfortable. We are very pleased overall and love our new truck! We would definitely recommend that you try them out if you are looking for a vehicle, and ask for Laura!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase