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Hertrich Chevrolet of Denton

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (117 reviews)
Visit Hertrich Chevrolet of Denton
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–5:00pm
Tuesday 8:30am–8:00pm 7:30am–5:00pm
Wednesday 8:30am–8:00pm 7:30am–5:00pm
Thursday 8:30am–8:00pm 7:30am–5:00pm
Friday 8:30am–8:00pm 7:30am–5:00pm
Saturday 8:30am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
New (855) 462-3087 (855) 462-3087
Used (866) 375-3691 (866) 375-3691
Service (866) 549-7828 (866) 549-7828

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (117 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hertrich Chevrolet of Denton from DealerRater.

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Laura Hawkins

Laura Hawkins and the crew at Hertrich chevy in Denton MD are the best people to buy a vehicle from...Laura is very polite professional and courteous...Buying my 2017 Chevy Silverado 2500 was such a great experience for me that I went back a week later and bought my son a 2015 chevy equinox from Laura Hawkins...I plan on buying all of my vehicles from now on through them ....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Danny, thank for taking time to share your experience! We are delighted to hear that our sales representative Laura and pour sales team did such an outstanding job helping you purchase the right vehicle that fits all your and your son's needs! We appreciate your business, and will be very happy so assist you for many years to come!

Great, no-nonsense experience!

I am a very happy owner of a lightly used Ford Escape thanks to excellent service from Laura at Hertrich Chevy of Denton. She listened carefully to what I was looking for and found me the right car at the right price. She was professional, efficient, no-nonsense and a pleasure to work with. Thanks Laura!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for taking time to share your experience! We are excited to hear you love your new vehicle and that our sales representative Laura went above and beyond in finding what fits you the most and providing you with an excellent service! Enjoy your Escape and drive safe!

Great Experience with Laura

Had an awesome experience with Laura, very professional. Easy to communicate with and very knowledgeable . She made the buying process very easy, will be back in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Rob thank you for leaving us a review. We are glad you had an awesome and easy experience with our sales representative Laura. We would absolutely love to have you back at our dealership!

Laura found us a great deal!!!!!!!!

Laura was very easy to work with. She showed me the car I wanted to see but help me find one within my budget. She was great to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience, we are happy that our sales representative Laura was very easy to work with and that you are happy with the result!

Laura’s the Best! She Got Ne My Dream Truck

I was recommended using Doug / Laura and now they have a life long customer. Laura was awesome. Answered all my questions, helped me get to the number I needed to be at. Even texted me on her only day off throughout the day to keep me in the loop. I now drive my dream truck!!! Couldn’t be happier.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for choosing our dealership! We are happy to hear that our sales representatives Doug and Laura did such and tremendous job helping you find the dream truck! We would be delighted to assist you in the future!

Dawn!

Laura was amazing. I will def return. I was in and out very quickly. I was extremely satisfied with my complete experience. I will send my friends to Laura!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for highlighting some of our staff who helped make this such a great experience! Thanks again for the recommendation, and have an amazing day!

Excellent Customer Services! Easy Buying Process!

Laura is a wonderful sales person. She worked very hard to get me in a car i can afford and LOVE! This is my 3rd time buying a vehicle from the Hertrich Family and everyone is wonderful. They make the buying process easy. Hertrich has the best prices around, and Laura will make sure you get all the offered discounts and rebates. If you are in the market for a new or used car or truck I would highly recommend you go to Hertrich Chevrolet in Denton, Md and ask for Laura. She is friendly and professional and will work hard to put you in a vehicle you can afford and you LOVE! The Hertrich family are honest and dependable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awesome Service!!

The dealership has been fantastic to deal with. I just bought my third vehicle from Laura Hawkins. She has gone above and beyond to provide the information needed when purchasing a new vehicle. I appreciate the way they do business. I will be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Experience

Highly recommend...I went just looking to see what was on the lot. Came out with a used vehicle. Laura, Mike and Doug were awesome. They work with me and also made my kids feel important in the process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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good expereince

Had a great experience. I didn't feel hassled to get anything other than what i wanted. Laura Hawkins was great at keeping in touch with me regarding information about the vehicle i was looking into , and answering any questions i had regarding the buying process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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