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McCloskey Motors Inc.

(503 reviews)
Sales hours: 8:30am to 7:30pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:30pm 7:30am–6:00pm
Tuesday 8:30am–7:30pm 7:30am–6:00pm
Wednesday 8:30am–7:30pm 7:30am–6:00pm
Thursday 8:30am–7:30pm 7:30am–6:00pm
Friday 8:30am–7:30pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2022 consumer dealer award
View 5 awards
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2015 consumer dealer award
(855) 350-2327 (855) 350-2327

Reviews

(503 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of McCloskey Motors Inc. from DealerRater.

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kind & helpful

He was very kind and helpful through the process of finding and purchasing a new vehicle.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Awesome! We're glad you feel that way! Thanks, Mike

Great service

A+!! Rodney was very professional and helpful I will be coming back when I'm ready to buy a truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Sounds great Daniel! Thank you!

amazing experience

This was an amazing experience. Very nice people (especially Paul) My mood was very bad from previous experience at another dealership. Leaving very happy today. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Glad to hear you are happy! Thanks Bryon!

Ben was a pleasant salesman and worked hard with me in...

Ben was a pleasant salesman and worked hard with me in answering questions on the vehicle and working with me getting a deal going. Thanks Ben

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

An unpleasant experience

I traveled 700 miles to purchase a hard to find awd sienna. Before I left Arizona after finding the car on autotrader and negotiating a a price with a specific warranty with the dealership (4 years, 48,000 miles included) I called to confirm the price and warranty before making the lengthy trip. The friendly sales associate assured me that the price or terms would not change when I arrived. Not True. After I sat down with the business manager to finalize the agreement he informed me that the cost would be $47 more per month than the confirmed price I made with a sales associate before I made the 11 hour trip. I explained that was not the agreement that was made and he sent me to talk with the sales associate. After some discussion between the sales associate and his "manager", I was told that the payment would be made to be $9 more per month than the agreement. Since I had already spent 5 hours at the dealership, it was 8 pm now and after an 11 hour drive I decided that $9 more than the agreement was ok. I finished the paperwork and at 9 pm Ieft feeling a bit surprised by the evenings events. It wasn't until I arrived back in Arizona that I noticed the warranty had been changed from 4 years, 48,000 miles to 3 years 36,000 miles. This change was made without my knowledge. While the sales manager insists that the agreement I had with the dealership is different than what I confirmed with the sales associate, The associate and I know the truth, he does not dispute that. I was treated poorly by the business manager and skipped over while he helped every other person in the dealership that evening, waiting until the end of the evening to be helped. When the deal was finalized I had signed a peice of paper that had been changed from a 4 year 48,000 mile warranty to one with a 3 year 36,000 mile warranty. This was done in a shady way to say the least. While the dealership continues to deny that they are not honoring their word, the facts speak for themselves. Buyer beware. This was not a pleasant experience.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

William Akens (hereafter "Customer") contacted McClockey Motors, Inc. (hereafter "MMI") beginning on 12/27/2013 regarding the possible purchase of a 2009 Toyota Sienna. The customer also requested pricing on a service contract and a 3 year/36,000 miles service contract was quoted to the customer for both pricing and was quoted included in the payments, with just a verification of the tax rate remaining. Several days later, on 1/2/2014 the customer came in and completed all documents and finalized the purchase. At that time the only adjustment to any numbers was upon verification of taxes that are paid by the customer. MMI offered to upgrade the 3 year/36,000 mile service contract to a 4 year/48,000 mile service contract. There was a cost associated with this upgrade and therefore the payment would have increased. The information was printed and presented to the customer to review with the 4 year/48000 mile service contract and declined. The customer did not want an increase in payment and therefore MMI continued the sale of a 3 year/36,000 miles service contract as discussed in the original phone conversation. On 1/4/2014, the customer contacted me and had thought he was receiving the longer term contract. I told the customer I would have to check out the information in the loan packet and call him back later when our administrative office was opened. I researched all documents in the deal and reviewed all of the information shared with the customer. Upon speaking with him for some time, MMI and the customer reached a mutual and satisfactory agreement. As an act of goodwill, MMI agreed to upgrade the 3 year/36000 mile service contract into the 4 year/48000 mile service contract at a discounted rate and the customer agreed to pay the difference. If there are any further questions or concerns regarding this, please feel free to contact me personally at (719) 594-9400. Thank you, Mike Phillips

Excellent service

Paul Coplen is a low pressure high level personality who puts forth a can do it aura with his behavior and kind presence as he interacts with the situation as it evolves in the auto purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi John! Thanks for the great review!

5 stars!

They gave me my dream car in my price range. Friendly staff!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Catherine!

Excellent Service

We had a great experience at Mccloskey Motors. We went in a little weary about whether we would get a car and walked out with an excellent car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Angeline for making the trip in and doing business with us!

Really people

Do people realize that when they say they will give you 4000 for your car it ain't true they ad the 4000 to the price of the car , so they get your car for free and still get what they wanted for the car , so guess who's making out , Not the customer

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 2.0
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Jerry, I appreciate your input, however that is not how the promotion works. We do offer a $4000 minimum trade in promotion, and it is available on select vehicles. We regularly shop our competition and use software in conjunction other major sources to determine our pricing. We feel that we provide a good value, quality products and fair deals to customers that choose to do business with us. If you have any other questions have questions on our vehicles or our pricing please feel free to contact me personally at (719) 685-7004. Thanks, Mike Phillips General Sales Manager McCloskey Moors, Inc.

worst experience ever

I wanted to trade my car in for something better. I picked out a great suv drove it for two weeks and felled in love with it. When they called me to finsh the paperwork I was told I need to find a different car with lower miles in it so I did two days later I went back in the sign everything I was told I need to find a cheaper car or take my trade back. What a waste of time. I will never go back to this place again.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

I am sorry to hear about the experience. I would be happy to hear more of your story if you would like to discuss it with me. This is obviously not the sort of experience we would knowingly want to create for anyone purchasing a car from us. I do appreciate the feedback. If you would like to call me my direct line is (719) 685-7004. Mike Phillips General Sales Manager McCloskey Motors.