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Laird Noller Automotive Laird Noller Lawrence Ford

(2,020 reviews)
Sales hours: 8:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:00am–6:00pm
Tuesday 8:00am–6:00pm 7:00am–6:00pm
Wednesday 8:00am–6:00pm 7:00am–6:00pm
Thursday 8:00am–6:00pm 7:00am–6:00pm
Friday 8:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2016 state dealer award
View 9 awards
2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award
2025 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (785) 402-1046 (785) 402-1046
Used (785) 402-1002 (785) 402-1002
Service (785) 402-1029 (785) 402-1029

Reviews

(2,020 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Laird Noller Automotive Laird Noller Lawrence Ford from DealerRater.

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Really helpful customer service, got back to me quickly

Really helpful customer service, got back to me quickly and gave detailed explanations about recommended service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5 star review, marinford. We look forward to continuing to be your chosen service provider!

Very interested in finding what I looking for and very

Very interested in finding what I looking for and very polite and informative. This is second vehicle I have purchased there

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5 star review! We appreciate your business and look forward to being your trusted car provider for years to come!

The service and price were amazing.

The service and price were amazing. Would buy another car from Laird Noller again, no question.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5 star review and we look forward to being your chosen dealership for years to come!

Got a good deal for used vehicle, but couldn’t compensate

Got a good deal for used vehicle, but couldn’t compensate on small damages that were still on vehicle or they did not detail very good.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

bmanzano17, We apologize for your recent experience and would like to do what we can to make it right. Please contact me at aneice@lairdnoller so that we can dive deeper into this and gather information to improve in the future.

Excellent service!

Excellent service! The workers were very professional. I appreciate the services and recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your great review! We appreciate your business and hope to serve you again soon Maria!

Jayde 5 Leon 5 Excellent service from Jayde in service

Jayde 5 Leon 5 Excellent service from Jayde in service and Excellent workmanship from Leon, truck runs perfectly!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback! We take pride in our service department and are glad you had a great experience with Laird Noller Automotive!

Jayde was very professional helping me with my truck

Jayde was very professional helping me with my truck being serviced Brandon the service mgr took his time making sure I knew what was wrong with my truck and how they were going to proceed This was a very nice change I had been in years before and felt like they didn't want to help me any at all So hats off to u guys for getting any excellent crew

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We appreciate your kind words and will continue to work towards building our team with rockstars. We look forward to being here for you when you need us next!

Erica Trimble did a great job with communication.

Erica Trimble did a great job with communication. Appreciate Larry help give me a ride!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and we look forward to being your chosen service center for years to come!

Took 2 months to get my car back, no sense of urgency on

Took 2 months to get my car back, no sense of urgency on jades part. Got it back sold it. No sense if security with it !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Sherri, We apologize for your recent experience and would like to do what we can to make it right. Please contact me at aneice@lairdnoller so that we can dive deeper into this.

Amber at the service desk is always amazing!

Amber at the service desk is always amazing! Kudos to the person who is my tech.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review. We appreciate your time and business!