Reviews
Jessica Jacob's is the best always polite, helpful and
Jessica Jacob's is the best always polite, helpful and considerate. Always wanting to give the water away.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing kind words about Jessica. She always goes above and beyond to provide a great car buying experience!
I took my Mazda in for an oil change and 100,000mile
I took my Mazda in for an oil change and 100,000mile inspection @ 7am. They were overwhelmingly busy so called to confirm it was ready to pick up early afternoon (yes). Paperwork from inspection indicated front brakes/rotors plus belts & tensioner needed replaced, totaling nearly $1300. Decided to get add’l quote on brakes. This mechanic called back quite confused, saying both brakes & belts looked fine! I’m taking them brownies this afternoon, valued at $1300!
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
We are certainly sorry to hear you felt deceived. We use Mazda OEM parts and make Mazda recommendations, using technology approved by the manufacturer of your vehicle. If I can provide additional information for you to address your concerns please reach out at customerconcerns@lairdnoller.com. My name is Angela. We certainly respect your right to seek an alternate opinion and are happy that you feel comfortable in your decision not to move forward with the recommendations. We wish you all the best with your Mazda.
They got my vehicle in quickly.
They got my vehicle in quickly. Communicated with me throughout the day and have repairs completed on time. Customer service advisors were friendly and cheerful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your 5 star review. We value your feedback about our communication and we hope to see you again for your next service!
Austin did a great job at getting us a great deal on are
Austin did a great job at getting us a great deal on are new vehicle. Would recommend him to anyone needing a vehicle. Thanks Austin
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for recognizing Austin and for sharing your positive experience with our dealership! We appreciate you very much!
Worked with me, did a great job and I appreciate the
Worked with me, did a great job and I appreciate the technician video of the inspection. Appreciate their efforts.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your 5 star review. We value your feedback and we hope to see you again for your next service!
David was great to work with, he made the process
David was great to work with, he made the process seamless and he even helped me load the car in my trailer!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for recognizing our David and for sharing your positive experience with our dealership! We appreciate you very much!
Fast and efficient.
Fast and efficient. Service staff was very friendly and accommodating. Will definitely be bringing my vehicle back.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for recognizing our employees and for sharing your positive experience with our service department. We appreciate you taking the time very much!
Very personalized and knowledgeable service from the
Very personalized and knowledgeable service from the internet sales department to purchasing, financing, and final walk through including service department information. We were treated with kindness and respect from start to finish.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for recognizing Diana and for sharing your positive experience with our dealership! We appreciate you very much!
Very personalized and informative throughout the purchase
Very personalized and informative throughout the purchase process. We were treated with respect and kindness as they walked us through purchasing, financing, and operating our new truck
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for recognizing our employees and for sharing your positive experience with our dealership! We appreciate you very much!
Hailey was very helpful ans sweet.
Hailey was very helpful ans sweet. She kept us updated on the status of the vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for recognizing Hailey and for sharing your positive experience with our service department. We appreciate you taking the time very much!