Laird Noller Automotive Laird Noller Lawrence Ford

I recently had a warranty engine repair done at Laird Noller Ford, and while the wait for the replacement engine was longer than expected, Haliey in the service department made the experience as smooth as possible. She kept me updated throughout the process and was always helpful and professional. Her communication and customer service helped turn a challenging situation into a manageable one. Thanks, Haliey!

Always have had a good experience whenever I have had service performed on my vehicle.

The advisor was great upfront and inquired if I was interested in extra services ahead of time. In the past they would “slide” an extra upsell item into the final receipt. I was pleasantly surprised by this as I didn’t have to time to tell them I didn’t need anything extra as they beat me to the punch. It was completed within the time frame and all was good.

Great customer service, easy to make appointments and drop off and pick up vehicle for service.

Jayden was amazing to work with. Professional and friendly. Service was quick and done well!

Every body involved was easy to work with Emily was awesome and did a great job answering all my questions and staying late to get me sold ! She greeted me on Sunday as well , yes Sunday. Tony o tony I put him threw xxxx 😳 he's a great manager, he also sayed late as a few others did to get the job done ! I'll definitely be back !

Kylee and the crew at Laird Noller Lawrence were fabulous. They went above and beyond in every possible way, every step of the way. Thank you!

Aaron was excellent to work with. Payment is right where I needed it to be.

I really like the lady who was the service writer for my visit. However, I went in for a recall and an oil change and the bill came over $500. I'm usually satisfied with the service department there, however I feel like they were trying to sell me more products and services that I needed. In order to get the recall done I had to buy a new battery which is almost $275. I also believe they were trying to sell me a set of tires because they said my tires were dry rotted. That may be true however I was leaving town so couldn't verify it. I'm not questioning your honesty but it always seems like the dealership always tries to upsell me on more products and services. Again, this is just a comment and I'm not 100% sure. I plan to still use your services

A hassle free oil and filter change! I was greeted and checked in quickly and my services were completed in under an hour!