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Phil Long Hyundai of Chapel Hills

(676 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–3:00pm
Sunday Closed Closed
2017 consumer dealer award
View 1 awards
2017 consumer dealer award
New (719) 627-5995 (719) 627-5995
Used (719) 627-5921 (719) 627-5921
Service (719) 387-5697 (719) 387-5697

Reviews

(676 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Phil Long Hyundai of Chapel Hills from DealerRater.

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Loving my 2017 Santa Fe

Ben was great with us. He took the time to make sure our questions were answered which helped us make the decision to stay with Hyundai. Before the trip to Ben @ Phil Long i was set on which other SUV we were going to purchase. He was able to get us a good deal on our Santa Fe.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Love my car

I have nothing else to add, great place to buy a car. Good people to work with in buying the car. Love the color blue.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Best of ALL worlds

Extremely enjoyable from start to delivery!! Great staff. I would consider acquiring (buying or leasing) my next vehicle(s) here. The staff did everything possible to streamline the process and accommodate all of my needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Best car buying experience

I always dreed getting a new car but with Tom's help this was the best and easiest time I have had buying a car. I am so happy with my new Tucson.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Buying a new vehicle

I am very satisfied with the sales staff at Hyundai at chapel hill. Both car buying experience the first time with Mr Brown and the second time with Travis the experience was great. I would totally recommend either salesperson and your company to anyone looking to buy a new or used vehicle. The experience was so excellent the next time we are in the market to purchase a new vehicle we will be coming here. The only thing I would change is I wish Hyundai had a truck. Maybe sometime in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Santa Fe Car Repairs

I spent over $900 in repairs and you had the car for a day and a half. At least you could have done was wash it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Buying a new Car

Great experience and a very knowledgeable sales person who made the process very stress free and enjoyable. The credit department took care of us and we are very satisfied with our purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

G80 lease

Phil Long Hyundai is a completely satisfactory Hyundai dealership that is not prepared to sell a premium Genesis car. When I purchased a Hyundai Sonata from Phil Long, I was satisfied with my experience. G80 buyers expect a more premium experience. I shouldn't be referred to as 'buddy' by the finance manager when buying a premium car. Finance manager commented he didn't understand leases and couldn't answer questions regarding taxing cap reduction. On a positive note, Travis DiGiovanni was very professional and showed excellent G80 product knowledge.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service all the way thru purchase

Miranda was very helpful and also was a big asset to me purchasing my vehicle. She worked all the way till the end and even worked out options with me overall excellent service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Mr Tinsley

This is the third Hyundai that I have bought and have been totally satisfied. I have a 1997 Accent, (123000 miles) and still runs great, I also have a 2008 Accent (17000 miles) that's seventeen thousand, not a hundred and seventy thousand and it runs great. When I decided to get my Granddaughter a car, I naturally thought of Hyundai. Why give up on something that has served you well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Tony- It was a pleasure to work with you. Thank you for allowing us to earn you business here once again. I hope your granddaughter and wife are both happy :) Happy Holiday's and thank you again!!!