Skip to main content

Mark Porter Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (121 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (121 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mark Porter Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

Brock was great, he helped us get us in the vehicle we

Brock was great, he helped us get us in the vehicle we needed with ease. I would recommend him to everyone. He had us set up and ready to go in a short time period and was available to connect with outside of working hours to make sure we were well taken care of.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Emily, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Safe travels!

Melissa was wonderful to work with.

Melissa was wonderful to work with. We first talked with Lucus Vermillion concerning the Bronco. He told was what a great vehicle it is and will last us many many years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Cain was a delight!

Cain was a delight! He was helpful over the phone and very communicative. Dealerships are not what they used to be, but the service dept. In Jackson Mark Porter did a phenomenal job! Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Melinda, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Excellent service

Always treated excellent by all employees. I would highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Talya Porter, Internet Manager, talyaporter@markporterauto.com

Mark porter ford

Service was good, one of the salesmen helped me find the OSU game on tv. I went on a Saturday to get my truck serviced, since they are closed throughout the week before I could get an appointment.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Talya Porter, Internet Manager, talyaporter@markporterauto.com

Great buying Experience

Heath was great, fantastic to work with. He was quick, friendly and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks for the kind review! Anytime our customers let us know that they had a very pleasant purchasing experience, it brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. Talya Porter, Internet Manager, talyaporter@markporterauto.com

2016 food Explorer

I like going to this dealership. I won?t go anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Karen and thank you! We can't tell you how much we appreciate your customer loyalty! Talya Porter, Internet Manager, talyaporter@markporterauto.com

Mark Porter Ford

We use their service department for our 2014 F150, and just purchased a new F150 from them also.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Lester, thank you for your kind words and congratulations on your new F-150! We hope you continue to choose Mark Porter Ford for all your vehicle needs. Have a great day!

Love our Expedition

Great job servicing our Ford Expedition. They always get us in as quick as they can and have a comfortable place to wait.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Talya Porter, Internet Manager, talyaporter@markporterauto.com

Old Betsy Still Going

When I get almost any type of repair done on my2003 model it amounts to more than the trade in value of the car - $240. Yet it serves a utility function as spares miles that I would otherwise be putting on other vehicles. At last service the Mark Porter garage staff did an oil change and three other repairs consistent with an aging vehicle. The work was professionally done in a timely fashion. Old Betsy looks to be good to go a while longer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you so much for your feedback, David. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with our team. Please let us know if we can ever help you in the future. Talya Porter, Internet Manager, talyaporter@markporterauto.com