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Mark Porter Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (121 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (121 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mark Porter Ford from DealerRater.

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2019 Ford F-150

Great experience. I love the truck and the dealer was the best

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Garry, thank you for your kind words and congratulations on your new truck! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

2020 F150

Great staff. very helpful and knowledgeable about their product. Helped me buy the tuck I needed to do the job. Would recommend checking them out. Not pushy at all relaxed and helpful throughout the experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Mark Porter Ford Service/Jackson

Great service! Waiting area was very nice. Service was quick but thorough. Also very reasonable!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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watkinsdoug58@gmail.com

Always helpful, knowledgeable, and courteous when I get my super duty services. When I purchased the truck very helpful in my decision.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Earl, thank you for taking the time to notice those efforts and for leaving such an awesome review! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Great service

I was in and out in a quick time. I told them what I wanted and what it would take to buy the truck and they made it happen. Very satisfied

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Christopher, we're so pleased to hear that everything was completed so quickly and to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

Mark Porter Ford

I continue to be pleased with my service after the sale at Mark Porter Ford in Jackson Ohio. There service department is friendly and the technicians top notch. I am always able to get my vehicle scheduled for service and in and out in a timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Meanbikergene@aol.com

Dusty got me in right away. Everything was great as always

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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2019 Ford Ranger

Very good buying experience. Heath White went above and beyond to get me in my new Ranger.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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2018 Ford Pickup.

I have had two experiences with Mark Porter. First was I broke the right side mirror off my new truck while backing out of my garage, I only have a couple inches clearance on both sides and top of truck. Mark Porter put me on a new mirror very quick and professionally. Of course I had to pay for it. Another time I think a four wheel drive solenoid went out and I had to have my truck towed to the Mark Porter service center. Again they did a quick job of finding and replacing the bad part.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent Experience

Easy to deal with! Friendly and no hassle! No long waits for paperwork or test drives.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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