Volvo Cars Annapolis

The staff at Annapolis Volvo Used Cars were very friendly. I visited the dealer to look at a specific car found on the internet. After test driving and looking over the car they listened to my concerns and made good on them. We all missed the exterior mast antenna that I found was missing later that evening; however, the deal was good and I didn't mind replacing the antenna myself. They also did not try to impose an EXORBITANT dealer prep fee as one dealer in Bel Air attempted to do. Overall I would rate the dealer highly and would recommend them to any one searching for a pre-owned car.

Ryan did a terrific job throughout the sales and delivery of the car. We really appreciated how fast they resolved any issues we had. Great service from a great company.

In the market for a used Honda Pilot when I saw one advertised on the Annapolis Volvo Pre-Owned Superstore website. Pleased that the dealer also posted the Carfax for my review - no cost to me or wasted time driving to a lot only to find out that the vehicle had a poor service history or an accident on file. Dave Davies, the salesman, was polite and personable. He answered the questions I asked and didn't hesitate to say he didn't know about certain equipment - specifically, how to operate the voice option of the navigation system. I greatly appreciated his honesty and the quality of the Honda Pilot that I test drove. In the end, Dave and Ray, in the finance office, stayed an hour late to close the deal and I drove away happy. I highly recommend this dealer to those consumers seeking to do business with an up-front dealership that offers quality used autos with a free carfax.

I recently purchased a used Mercedes GLA250 from this dealership, Ryan made the sale super smooth and super easy. I reside in Alabama, he made sure all taxes, forms and everything was taken care of and was really quick with all paperwork and questions I had. Thank you for making my car buying process easy!

I have never had such shoddy treatment or experience with a named dealership in my life! We purchased 2007 Dodge Nitro 10/04 from Annapolis Volvo. Contacted the dealer on 10/05 with a list of mechanical and electrical concerns. The dealership was informed within 24 hours of purchase of our initial concerns, with almost daily communication about the truck up to the present. Had for 6 days. We returned it to the dealer on 10/11 with the list of issues. Our initial List: Activating the blinker to the right, it catches for a fraction of a second/then drops to a left blinker. Dangerous - driver has to focus on holding the blinker / if it drops to the left it is confusing/potentially dangerous for other drivers. NOT FIXED Owe us a 4th key for mis-cut key. NOT CORRECTED Exhaust leak. NOT FIXED Tail light cracked/condensation/Brake light out. FIXED. Shifter occasionally stuck in "park" - turned off and on to correct. NOT FIXED Interior lights go on/off randomly. DEALER JERRY RIG FIXED ON REPAIR ORDER. NOT FIXED PROPERLY Truck stalled several times. NOT FIXED Alignment. NOT FIXED Caliper/brakes. NOT FIXED. From drive to reverse, shift selector or solenoid issue. Louder when driven. NOT FIXED. A/C clutch erratic / grinding/bearing noise. NOT FIXED Left front CV noise turning right/louder in 4WD. NOT FIXED (turns out it was the right one not the left) Transmission bangs/mount/bottom end knock. NOT FIXED. We received back from the dealer on 10/17. Had for 4 days. We returned it to the dealer again on 10/21 with many of the same issues still unresolved. Nail in brand new rear tire was replaced with different tire. FIXED. Caliper/brakes. FIXED. (although will need to be redone again due to rust from sitting again). Engine Codes - U110C, U0141, U1403, U110E. NOT FIXED We Found: U110C (lost Fuel Level Message) - it means there's an issue with wiring U0141 (Lost Communication With Body Control Module "A") - Specifics - https://www.obd-codes.com/u0141 U1403 (implausible Fuel Level Signal Received) - Means - CAN BE OPEN OR SHORTED/CLUSTER MODULE/FRONT CONTROL MODULE/PCM U110E (lost Ambient Temperature Message) - A/C issue Dealer found (yet stated no problem found): U110C (lost Fuel Level Message) - it means there's an issue with wiring U110E (U110E (lost Ambient Temperature Message) - A/C issue U1113 (lost A/c Pressure Message) We received it back from the dealer on 10/28. Had it for 12 more days. On the morning of 11/09 starter ran 30+ seconds to a minute. Later that same day it completely quit running today, won't start or jump-start. Stuck in "park". Truck died and stuck in park had it towed home. Dealer refused to do anything at first until 12/01 when they had the truck towed by Volvo to Adams Dodge Annapolis as an independent 3rd party to look at the issues we had pointed out since day 2 plus the fact that the truck is now dead. On 12/06 we had our first contact from Adams Dodge where Volvo had the car towed to have the issues looked at. Adams Dodge independently found all of the issues that we had been pointing out since day 2. One of the issues they found, a defective battery, more than likely explains all of the electrical issues the truck has been having since day 2. Today, 12/14, Volvo has stated, that they would replace the battery, but, anything else, despite emails going all of the way back to 10/05, the day after purchase, is an attempt on our part to make the truck "perfect" and they would not be responsible for that. So now here we sit and out of 71 days of ownership the Dodge Nitro has been drive-able for 22 non-consecutive days. We have owned it for 71 days, in dealer's possession 13 days (27 counting its time at Adams Dodge) and totally non-functional for 36 days (of which it has been at Adams Dodge for 14 days now).

I have never had such shoddy treatment or experience with a named dealership in my life! We purchased 2007 Dodge Nitro 10/04 from Annapolis Volvo. Contacted the dealer on 10/05 with a list of mechanical and electrical concerns. The dealership was informed within 24 hours of purchase of our initial concerns, with almost daily communication about the truck up to the present. Had for 6 days. We returned it to the dealer on 10/11 with the list of issues. Our initial List: Activating the blinker to the right, it catches for a fraction of a second/then drops to a left blinker. Dangerous - driver has to focus on holding the blinker / if it drops to the left it is confusing/potentially dangerous for other drivers. NOT FIXED Owe us a 4th key for mis-cut key. NOT CORRECTED Exhaust leak. NOT FIXED Tail light cracked/condensation/Brake light out. FIXED. Shifter occasionally stuck in "park" - turned off and on to correct. NOT FIXED Interior lights go on/off randomly. DEALER JERRY RIG FIXED ON REPAIR ORDER. NOT FIXED PROPERLY Truck stalled several times. NOT FIXED Alignment. NOT FIXED Caliper/brakes. NOT FIXED. From drive to reverse, shift selector or solenoid issue. Louder when driven. NOT FIXED. A/C clutch erratic / grinding/bearing noise. NOT FIXED Left front CV noise turning right/louder in 4WD. NOT FIXED (turns out it was the right one not the left) Transmission bangs/mount/bottom end knock. NOT FIXED. We received back from the dealer on 10/17. Had for 4 days. We returned it to the dealer again on 10/21 with many of the same issues still unresolved. Nail in brand new rear tire was replaced with different tire. FIXED. Caliper/brakes. FIXED. (although will need to be redone again due to rust from sitting again). Engine Codes - U110C, U0141, U1403, U110E. NOT FIXED We Found: U110C (lost Fuel Level Message) - it means there's an issue with wiring U0141 (Lost Communication With Body Control Module "A") - Specifics - https://www.obd-codes.com/u0141 U1403 (implausible Fuel Level Signal Received) - Means - CAN BE OPEN OR SHORTED/CLUSTER MODULE/FRONT CONTROL MODULE/PCM U110E (lost Ambient Temperature Message) - A/C issue Dealer found (yet stated no problem found): U110C (lost Fuel Level Message) - it means there's an issue with wiring U110E (U110E (lost Ambient Temperature Message) - A/C issue U1113 (lost A/c Pressure Message) We received it back from the dealer on 10/28. Had it for 12 more days. On the morning of 11/09 starter ran 30+ seconds to a minute. Later that same day it completely quit running today, won't start or jump-start. Stuck in "park". Truck died and stuck in park had it towed home. Dealer refused to do anything at first until 12/01 when they had the truck towed by Volvo to Adams Dodge Annapolis as an independent 3rd party to look at the issues we had pointed out since day 2 plus the fact that the truck is now dead. On 12/06 we had our first contact from Adams Dodge where Volvo had the car towed to have the issues looked at. Adams Dodge independently found all of the issues that we had been pointing out since day 2. One of the issues they found, a defective battery, more than likely explains all of the electrical issues the truck has been having since day 2. Today, 12/14, Volvo has stated, that they would replace the battery, but, anything else, despite emails going all of the way back to 10/05, the day after purchase, is an attempt on our part to make the truck "perfect" and they would not be responsible for that. So now here we sit and out of 71 days of ownership the Dodge Nitro has been drive-able for 22 non-consecutive days. We have owned it for 71 days, in dealer's possession 13 days (27 counting its time at Adams Dodge) and totally non-functional for 36 days (of which it has been at Adams Dodge for 14 days now).

Ryan, We recently bought a 2016 XC90 T6, Ryan was were diligent in working with us to make sure we came away with the best deal that fit our needs. he kept in contact with us throughout the whole buying process. he followed up to make sure the car was given to us in pristine condition even though is was a used vehicle. he explained all of the nuances of the used car buying process. we never felt pressured to make a decision. we would consider using Ryan for our next auto purchase.

Ryan was awesome. We would have never imagined, buying a volvo, but the Ryan's service and the handling of the XC90 compared to competitors made all the difference

We never thought we would purchase a Volvo but as we are expecting our first child, safety is our main concern. We were referred to Volvo by a friend. We ventured to Annapolis Volvo late Friday evening and met Ryan Crawford. He was easy going, super knowledgeable and friendly. He didn't push us and between his sales approach and our test drive of the SUV, we were sold. They were fair with our trade in and it was a pleasant process! Now we are driving off with our new car!

Ryan was awesome. We would have never imagined, buying a volvo, but the Ryan's service and the handling of the XC90 compared to competitors made all the difference