Dan Hecht Chevrolet Toyota

(51 reviews)
2400 South Banker St., Effingham, IL 62401
Visit Dan Hecht Chevrolet Toyota
Sales hours: 8:00am to 5:30pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 8:00am–5:30pm 7:30am–5:00pm
Tuesday 8:00am–5:30pm 7:30am–5:00pm
Wednesday 8:00am–5:30pm 7:30am–5:00pm
Thursday 8:00am–5:30pm 7:30am–5:00pm
Friday 8:00am–5:30pm 7:30am–5:00pm
Saturday 8:00am–3:00pm 8:00am–12:00pm
Sunday Closed Closed

Reviews

(51 reviews)

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not acknowledged

April 6, 2012
By get lost from Effingham, il

I have visited this dealership twice....apparantly they are incapable of saying "I will be with you as soon as I am done with my current customer". I have no problem waiting my turn for service, but this happened 2 different times! So, I sent the dealership an email letting them know I would not be back a third time!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thanks for your comments and I'm sorry that we did not acknowledge you. Not knowing the time or other circumstances, it's hard to say why that happened. Obviously we are upset with this situation and have hired people to make sure it does not. Happy Motoring and if we can be of assistance, please contact me personally and I will make sure you are taken care of. Jim Hecht, GM/Owner