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Dan Hecht Chevrolet Toyota

(51 reviews)
Visit Dan Hecht Chevrolet Toyota
Sales hours: 8:00am to 5:30pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:00am–5:30pm 7:30am–5:00pm
Tuesday 8:00am–5:30pm 7:30am–5:00pm
Wednesday 8:00am–5:30pm 7:30am–5:00pm
Thursday 8:00am–5:30pm 7:30am–5:00pm
Friday 8:00am–5:30pm 7:30am–5:00pm
Saturday 8:00am–3:00pm 8:00am–12:00pm
Sunday Closed Closed

Reviews

(51 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Good buying experience but if, you purchase a used

Good buying experience but if, you purchase a used vehicle. Take your time and do a complete inspection. They did not advise me of any issues with the vehicle other than an error with the GPS. None of the issues were mechanical or affected the safety or operation of the vehicle. Dash vents inoperable, crack in windshield, just do a full inspection. They are charging too dollar, make them fix it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

New Chevy purchase

Exceptional. No surprise gotcha experience. All levels of dealership were excited about the sale and delivery.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Review

Honestly, after every time I have had a service done, something ends up going wrong. My last service, I had my oil changed, tires rotated, and complementary over all vehicle check. Everything came back good by what they said. Ever since, my battery will not keep charge. Literally had nothing but problems with this vehicle since the start.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 2.0
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best Service in Town!

Excellent service and professional staff! They accommodate my schedule by picking up my vehicle from work and delivering it back to me. They even provide me a link via text so I can pay online, all saving me so much time in my busy schedule!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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do not waist your time

would not sell me a car unless i sold them my car for 5k less than what it's worth. i told them no trade in and they said no deal then. I even offered sticker price and refused to sell me the car unless i had a trade.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
4 people out of 4 found this review helpful. Did you?
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Don’t waste your time

Never would have imagined would call a dealer interested in buying a car and be told no, they wouldn’t sell to me because I didn’t live close enough. Literally live a little over an hour away from there. I’ve called about cars in other states and never been told they would not sell a vehicle because I wasn’t close enough. Don’t advertise your vehicles if you don’t want to sell them!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

As you may know, the new and pre-owned vehicle inventories are very limited for many dealers, and unfortunately, ours is no exception. The current inventory shortage has forced us to temporarily change our policies on sales outside of our selling area. It is important for us to take care of our local market and customers, approval had to be obtained from our management team to sell the vehicle of interest We are sorry for the inconvenience and would like nothing more than to be able to sell vehicles to anyone who inquires, but that just isn't the case in the current market conditions. We, along with many dealers are faced with having to make these difficult decisions. Please don’t hesitate to reach out to our Sales Manager, Heath Estes or our General Manager, Jim Hecht at 217-342-4111. They will be more than happy to further discuss with you. - The Dan Hecht Chevrolet Toyota Team

Thanks to Jarod and the team at Dan Hecht .

Thanks to Jarod and the team at Dan Hecht . We had a great buying experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

How. Dare. They. DONT GO HERE

If I could leave 0 stars I would. My husband and I are from Lincoln and this dealership won’t sell to us because the car won’t be serviced with them. We even Offered the possibility of paying cash, which they quickly reminded us that due to an “ownership directive” because we lived too far away they were more interested in “insulating their business” than selling to a paying customer.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
5 people out of 5 found this review helpful. Did you?
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They would not sell me the car because I was not “local”,...

They would not sell me the car because I was not “local”, so I do not understand why because I was willing to drive there to look at it.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

As you may know, the new and pre-owned vehicle inventories are very limited for many dealers, and unfortunately, ours is no exception. The current inventory shortage has forced us to temporarily change our policies on sales outside of our selling area. It is important for us to take care of our local market and customers, approval had to be obtained from our management team to sell the vehicle of interest We are sorry for the inconvenience and would like nothing more than to be able to sell vehicles to anyone who inquires, but that just isn't the case in the current market conditions. We, along with many dealers are faced with having to make these difficult decisions. Please don’t hesitate to reach out to our Sales Manager, Heath Estes or our General Manager, Jim Hecht at 217-342-4111. They will be more than happy to further discuss with you. - The Dan Hecht Chevrolet Toyota Team

Locals Only!

I called to schedule a test drive for a new vehicle. I was asked where I lived and I told the sales rep I was a little over an hour away. I was then informed that they would not sell me a vehicle as their inventory was for locals only. This might be a great dealership for Effingham residents, but don't waste your time if you are not.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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