Reviews
First Subaru
Fantastic sales staff! My first non Chrysler in 40+ years and SOLD!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Subaru Crosstrek
I full attention of the salemens one to sale the car one to do the paperwork and one to go over the interments on the car to know evening about the car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Christine, we are so happy to read such a great review about Louis Thomas Subaru! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Oil change
Great service and friendly staff. The improved service and waiting area are really comfortable and convenient.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Marilyn, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!
Great Professional Dealership!
Top notch sales service. Very professional! Outstanding dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Diane, we are so happy to read such a great review about Louis Thomas Subaru! If you're ever in need of more help, please let us know! We hope you have a great day!
LT Subaru
Very helpful and nice employees. All we’re willing to help you with whatever you needed
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Chad, thank you so much for your positive comments about Louis Thomas Subaru! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Louis Thomas Subaru .....Parkersburg WV
Personable sales staff, will accommodate your driving needs. Process of purchasing a vehicle is professional but not stressful. We feel no pressure from anyone on the staff but they make car shopping a pleasant experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, thank you for sharing your positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your visit here at Louis Thomas Subaru. If you're ever in need of more help, please let us know!
Crosstreck
Great service, very friendly people, welcoming atmosphere!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Louis Thomas Subaru
New car
Great experience no pressure sales I will buy another Subaru from Louis Thomas
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mike, thank you for sharing your positive buying experience with us! We understand it is a big decision where you purchase your vehicle from, and we are so grateful to have been chosen. We look forward to working with you again down the road!
Owner
Very pleased with the overall process in the lease program
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Patricia, thank you for your kind review; we are happy to pass along your comments to the team here at Louis Thomas Subaru! If you have any further questions, please don't hesitate to reach out! Take care!
Great experience
Everything was super easy and Andy and Lou done an outstanding job helping through the process.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ross, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Louis Thomas Subaru. We hope to see you soon!