Toothman Ford

Was told the cost of a new battery was$444! And I was charged $100 service fee tech to test battery. Had to pay the $100 to get me car out of the service bay. Then went to a local auto parts store and had a new battery installed, saving $100. I bought this used vehicle just three months earlier. You would think Toothman’s would help out on the cost of the battery, but no. They even wanted to charge me an extra $35 to install it.

they are listing cars they don't have for sale. salesmen called me and told me "sorry the car is not for sale, you can online order it" but advertise the car in various places for sale. waste of time!

they are listing cars they don't have for sale. salesmen called me and told me "sorry the car is not for sale, you can online order it" but advertise the car in various places for sale. waste of time!

Bought a used vehicle there 90 days ago, with the $3,000. Battery already bad on an $18,000 car. Was charged $100 so the tech could test the battery. Then they wanted $440 to purchase a new battery and install it. I paid and went to a parts store and for $100 less bought a new battery and it was installed for free. I know the battery wasn’t covered under the warranty but you can’t tell me that battery charged at full crank when I bought it just three months earlier and they wouldn’t even discuss options.

I found a vehicle I wished to purchase on line. I asked Tyler McMillen to please provide theier best price. I was quoted the full online price. I sent a return message with my counter offer and I was pretty much ghosted. I sent Tyler 3 more messages and even called the dealership with no response. I’m not complaining because I am not getting the price I wanted I am complying because Tyler wouldn’t take the time to message or call me back. Very poor customer service.

No response from the dealership. I contacted them at least three times and nothing happened.

These'guys' were super super nice and worked with me on what I wanted!! I am telling everyone about this dealership! Thank you!

Quick and informative! Very polite and friendly staff. It was wonderful dealing with them and I highly recommend to purchase from here!

They have great service and they gave me a great price on the vehicle. I'll be back again.

My husband and I visited Toothman Ford the other day to look at a couple vehicles. We met with Thomas Peters. We weren’t a fan of him. He just didn’t seem like he really wanted to help at all. We wanted to look at a couple things and he acted like he didn’t want to give us the keys to even look at anything. He didn’t try to do anything for us. He gave us a small work up, but I’m not even sure if it was valid being he didn’t ask us any information about our income or anything. He just didn’t seem helpful what so ever. We drove an hour and a half for absolutely nothing. It was such a waste of time. We most likely would’ve made a purchase, but with a salesman like that we were no longer interested.