Chapman Auto Store of EHT NJ

My experience was very positive. I was informed about everything that my car needed, and it was done in a very timely fashion. The cost was competitive and I felt well cared for.

My truck got towing into the dealership. It took them 3 weeks to be able to get it in the shop to be fixed. Other than the wait time the dealership was terrific. I got a diagnosis from the tech with video included showing the issue. Ty the service rep was very responsive, prompt and professional.

Easy and professional. Best you could ask for from a service provider. Ty was friendly and helpful

I have owned 4 Ford vehicles & will continue to be an owner!!! Great truck builder.

I have had my car service a few times and everyone has been very helpful, and I like the video update they send during my service.

Service Rep was very pleasant and answered my questions. Looked up cost of my first oil change when the time comes. I will return there for all my service needs

Always a pleasure when visiting and up front when telling you the diagnosis of the service on your vehicle and of the cost

Chapman staff is very friendly and kept me informed of the progress of my repair. A great place to have your Ford serviced.

Very accommodating , friendly staff, tired to help the best they could. Would highly recommend them

Traci was great went over specifics on old truck with mechanic. I don’t know how she kept up with things every time I stopped in she was taking care of 3 customers at a time. Was really worried after having a transmission fluid leak. Traci let me talk to the mechanic directly who owned the same truck and who was changing my fluid and filters for me. In all I took the truck on a 60 mile road trip the day after they did the transmission service and felt good when starting my trip and all went well made it there and back so 120 miles after my bad leak and had no problems and would deal with them again. Thanks Again Traci!!