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Chapman Auto Store of EHT NJ

(634 reviews)
Visit Chapman Auto Store of EHT NJ
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2016 consumer dealer award
View 1 awards
2016 consumer dealer award
New (866) 773-5821 (866) 773-5821
Used (866) 301-2456 (866) 301-2456
Service (866) 414-0726 (866) 414-0726

Reviews

(634 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chapman Auto Store of EHT NJ from DealerRater.

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No pressure and easy to deal with.

No pressure and easy to deal with. Antonio and Rayna were great to work with and I left happy with my purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Rob, in service has always been very helpful, honest and

Rob, in service has always been very helpful, honest and informative. Prices were the going rate for all the local dealerships, but Chapman was convenient for me to drop my truck off for new tires and warranty issues.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Good, fast service.

Good, fast service. Comfortable place to wait. Highly recommend Chapman Ford Lincoln Mazda for your needs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service was excellent employees are very knowledgeable

Service was excellent employees are very knowledgeable and delivered on everything. They said they would do.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Fast and reliable service.

Fast and reliable service. The front desk agents are terrific and I don’t want to forgot the cashier! Definitely is my favourite dealership! 10 stars!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Felt very well taken care of by Rayna and everyone at

Felt very well taken care of by Rayna and everyone at Chapman Ford Egg Harbor. Got a good deal and left very happy with my new vehicle. Would highly recommend them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Failed at thoroughly inspecting vehicle for an insurance

Failed at thoroughly inspecting vehicle for an insurance claim and ended up footing me with the bill instead.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Amazing dealership starting from when you first walk thru

Amazing dealership starting from when you first walk thru the door to sales team and then gentleman looking at car to final delivery everything was excellent. If you need a ford Lincoln Mazda the dealership is one of the best hands down.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I was charged $100 deductible for warranty work.

I was charged $100 deductible for warranty work. This charge was not charged on previous warranty work. The sticker which is usually placed on the wind shield was not placed. The sticker from the previous service from a Florida ford dealership was still attached. Was the work done? I have been using Chapman Ford for service sine I purchased the car. But, they have lost me as a customer. I have purchased Ford vehicles over the last 50 years, but, Ford has lost me as a customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Carla was great, i was returning a lease with over

Carla was great, i was returning a lease with over mileage and they treated me great. Working out the numbers a couple different ways to my benefit. Thanks!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.