Reviews
No pressure and easy to deal with.
No pressure and easy to deal with. Antonio and Rayna were great to work with and I left happy with my purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Rob, in service has always been very helpful, honest and
Rob, in service has always been very helpful, honest and informative. Prices were the going rate for all the local dealerships, but Chapman was convenient for me to drop my truck off for new tires and warranty issues.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Good, fast service.
Good, fast service. Comfortable place to wait. Highly recommend Chapman Ford Lincoln Mazda for your needs
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service was excellent employees are very knowledgeable
Service was excellent employees are very knowledgeable and delivered on everything. They said they would do.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fast and reliable service.
Fast and reliable service. The front desk agents are terrific and I don’t want to forgot the cashier! Definitely is my favourite dealership! 10 stars!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Felt very well taken care of by Rayna and everyone at
Felt very well taken care of by Rayna and everyone at Chapman Ford Egg Harbor. Got a good deal and left very happy with my new vehicle. Would highly recommend them.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Failed at thoroughly inspecting vehicle for an insurance
Failed at thoroughly inspecting vehicle for an insurance claim and ended up footing me with the bill instead.
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- Buying process —
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- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Amazing dealership starting from when you first walk thru
Amazing dealership starting from when you first walk thru the door to sales team and then gentleman looking at car to final delivery everything was excellent. If you need a ford Lincoln Mazda the dealership is one of the best hands down.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I was charged $100 deductible for warranty work.
I was charged $100 deductible for warranty work. This charge was not charged on previous warranty work. The sticker which is usually placed on the wind shield was not placed. The sticker from the previous service from a Florida ford dealership was still attached. Was the work done? I have been using Chapman Ford for service sine I purchased the car. But, they have lost me as a customer. I have purchased Ford vehicles over the last 50 years, but, Ford has lost me as a customer.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Carla was great, i was returning a lease with over
Carla was great, i was returning a lease with over mileage and they treated me great. Working out the numbers a couple different ways to my benefit. Thanks!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car