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Urse Chrysler Dodge Jeep Ram

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (183 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (183 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Exceptional Sales Staff

My Sales Agent, Joe Wall, went above and beyond to assist me in my purchase. He had patience to explain the differences in the models I was considering and show me each one, even when I waivered back and forth. Everyone was really nice and accommodating.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Top notch!

Thanks so much to Steve for making our experience an enjoyable one! It was like dealing with an old friend. We will be back! Sincerely, The Clevengers

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Rollercoaster

When I stopped at this dealership, I had no intention of leaving with anything but the vehicle I came in. However thanks to Donnie Johnson at White Hall Urse, and every other wonderful man and woman that helped me this past Monday, I left with a 2013 Jeep Compass and a better state of mind since I no longer had to worry about my car breaking down. Donnie was so patient and understanding and this salespeople at this dealership honestly care about their customers. I am so grateful to those who work up in the top lot in the pre-owned section, as I had a small breakdown and they made my day so much better and definitely cheered me up. This was the most pleasant car buying experience I've had yet. Definitely will go back for another car after my 2013 Jeep Compass!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent

I had an excellent experience at Urse Jeep. All staff was very helpful and nice. Took a bit long to get the car ready but still an excellent experience. I strongly recommend Urse Jeep. Thanks for helping me get a Jeep.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.

New car

I bought my 3rd new Car from Donnie Johnson, and I will always come back to him!! He is so friendly and helpful. Always answers all of my questions and always gets me the best deal!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Bought 2

Was considering buying a new truck. Thought I the truck that I wanted was way out of my price range. By the time Joe Kragenbrink and Doug Urse got done we were about to work out a great deal on a Ram sport nighthawk. I was so happy with deal we started just talking about my wife's vehicle. I told them she was interested in the Jeep Compass limited. Well we are now the proud owners of 2 new cars and our monthly payment dropped by almost a $100.00 a month. Steve Shroyer was my salesperson and had great knowledge of ALL the vehicles he showed me and my wife. Everything I asked Steve to do he followed through on and was very quick getting back with me and making this deal possible. He did an outstanding job!! I WILL BUY AGAIN FROM URSE DODGE and feel very comfortable referring them to family and friends

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Extremely Helpful

Quinten Robinson went above and beyond to help when I purchased a 2015 Jeep Grand Cherokee. He was helpful in teaching me the features available and in helping deliver the vehicle. I definitely would buy from Quinten at Urse Dodge Chrysler Jeep.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Professionals found!!!

Our salesperson was wonderful! Polite, knowledgable and patient, she knew what we wanted before we could fully verbalize it. We looked, we drove, we left and we returned to also work with both Amanda and her boss. He too listened, understood and didn't quibble or insult us with bogus numbers. We ended the day with the Finance Man who was thorough and answered every question fully. We are amazed and appreciative to have found a TEAM of Professionals who made us feel valued as customers. Highly recommend these people.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

First Car

Our daughter was looking to buy her first car. She went to the dealership and found one on the lot. While there, they discussed her options and got her approved. The next day she decided on wanting a newer model vehicle, so we found one from Urse Honda. My daughter reports that Mike was friendly and professional while there.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent

I knew what I wanted and what I could afford. It took us awhile to make the deal but a week later finally got to what I needed and we made the deal. I love my car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.