Reviews
Great service
Service was prompt and service mgr. was very helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service, great employees, clean facilities.
I have two Ford Escape's. The service department is top notch. I always get excellent service! I would recommend the service department to everyone. Thank you, Tammy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Vehicle repair
The staff were all very friendly, however I wasn't told anything about the rental car that was provided to me, I did ask if the lights were automatic and was told yes, that is all the info I had on the vehicle, I would have preferred if they told me a little about the car, ie: windows, mirrors, etc. I took my car over on a Monday evening and I had to call of Thursday afternoon to see how things were going. My overall experience was good tho.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Cindy, we are happy you enjoyed your recent experience at our location! Our goal is for all our customers to enjoy a stress and worry free experience. We?re glad we provided this to you. If you ever need help, just give us a call. Happy motoring!
Great service! Knowledgeable friendly staff.
The staff at pilsons was very helpful. Furnishing our family with a loaner car immediately was wonderful. The service department contacted me with service updates on the broken vehicle and took care of the paperwork needed. It was a worry free experience. Well done!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, Nina, we are happy you had a pleasant experience at our dealership. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Great service coffee was fresh
It was a headliner problem (rattle in moon roof) after third try I think we got it fixed. Thanks this was warranty work everyone I worked with was very professional.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Doyle, for the glowing review! Drive safe, and we'll see you on the road.
Excellent Dealership
It was excellent as always! Customer service and repair quality
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service
Service was great, fast and employees friendly and courteous.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks, Timothy! We're happy to help however possible. Do not hesitate to call if you need anything. Be safe on the road.
Nice Place To Do Business!
Salesperson Tyler Orr took care of helping my husband make a deal on a 2010 Toyota Tacoma 4 x 4 Truck. I was pleased that he was willing to work with us and listen to our thoughts. He Is new and eager to assist customers in finding a vehicle to suit what they may need. I may be returning to purchase a suv for myself in the future :). Thanks Tyler and to the Staff at Pilson's for making our experience enjoyable!
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Toyota Tacoma
Very fast response to initial e-mail. Very straight forward on deal. My salesman Tyler Orr took care of everything in a nice, and timely manner. I would definitely do another deal here again and I genuinely enjoyed my experience! I would recommend Tyler as a salesman to anyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent Service!
Excellent customer service! Thank you! Anytime I need service repair, regular servicing, or recall repairs the service department is courteous and completes the job in a timely manner. I continue to service both of my vehicles at Pilsons because their prices are reasonable and their service is outstanding.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are glad you chose our dealership, Megan. We sincerely thank you for your business and hope to continue serving you for many years to come!