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Diepholz Auto Group of Charleston

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (116 reviews)
Visit Diepholz Auto Group of Charleston
Sales hours: 8:30am to 6:30pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 8:30am–6:30pm 7:30am–5:30pm
Tuesday 8:30am–6:30pm 7:30am–5:30pm
Wednesday 8:30am–6:30pm 7:30am–5:30pm
Thursday 8:30am–6:30pm 7:30am–5:30pm
Friday 8:30am–6:30pm 7:30am–5:30pm
Saturday 8:30am–5:00pm 7:30am–12:00pm
Sunday Closed Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (116 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Diepholz Auto Group of Charleston from DealerRater.

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Buying used vehicle

Outstanding service with no pressure looked for what we wanted and took good care of us. Great coffee, will definitely use the dealer and salesman again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent

Our experience was professional but yet had the feel of family. A great big Thank You to Mark “All Day” McKay for taking time to make sure we were comfortable with all the new technology and making us feel more than dollar signs!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Always a winner

We just purchased our 4th vehicle from Diepholz, and we returned because we’re always treated well. We told Kim Van Gundy what we were looking for, and he found it straight away. He answered all our questions, gave us great trade in value, and quickly got us into our new car. We highly recommend Kim, and the staff at Diepholz.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Person we mainly talked with was Mark McKay

When we arrived, we were just still looking. Mark met with us, discussed our needs and showed us an Impala LT that we liked, drove and purchased. All the other people who work there were friendly, helpful, and gracious. We were shown around - even where the work is done and encouraged to return for oil changes and any other -problems that might occur in the future. Thank you for all your help and helpful information.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Thank you

What a great experience my husband and I had. I was referred to Kim Van Gundy by a family member. And I am sure glad I was. I called him up and started the process over the phone. I stated what I had for a down payment, what I was looking to spend each month and what style I was looking for. Within 2 hours he called me with a 2013 GMC Terrain. Within a few hours we were there test driving it, loving it, and signing the papers. All done in one easy Saturday afternoon. We were still able to do our errands while Kim was hard at work getting everything in order for us. By far the easiest car buying experience I’ve had so far. Thank you Kim Van Gundy for getting us out of our old car and into our new Terrain. We love it!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Ford Escape 2008

Everyone was so nice and ready to do business with me. Kim VanGundy did everything he could to get the price to where I needed it to be.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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great dealer

kim van Gundy is a very good sales man. he is knowledgeable about products and service. the sales was low pressure and all the people were very friendly. I would highly recommend their dealership. the service is great. all in all it was very pleasant. you will not be disappointed by them. please check them out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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2013 Ram truck

We had been looking for a truck and Kim Van Gundy was such a big help in finding what we wanted. When we went to complete our purchase we were so impressed by how smoothly everything went. We got a chance to meet so many of the people from the dealership and really felt like VIPs. We highly recommend Diepholz, this is our second vehicle purchased there so we know the quality experience continues after the sale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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jeepster

Just want to say thank you to everyone. Your awesome! You were so helpful and kind in everyway. God bless. Hey John, "I'll be back" ?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great job

Kim did a wonderful job. I told him what I wanted and he made sure I got it that way. I am 100% satisfied with my experience. Thanks kim!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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