Reviews
Write a reviewEpic fail
Brakes went out in 2015 F150 Platinum 12 hours from home. The truck was towed to Summit Ford Wednesday morning. They don't expect to be able to fix it until the following week. When I told them we had to leave for home prior to that they suggested I rent a car, drive home 12 hours, drive back when it is ready and then drive back home another 12 hours.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellence in serving the customer
I appreciate the excellent service that I am getting, and the friendly professional attention I receive from the 2 service advisors Ben and Cody.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks so much for your feedback, Alfred. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Please let us know if there's anything else we can do for you. Drive safe and see you on the road.
New tires
Everything was fine, except I paid $10 more than the price I was quoted for my new tires. That was disappointing. Of course I can give a review, but nothing is ever done about my reviews.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Cheri, for the glowing review! It's good to hear our team is living up to the promise of providing fantastic service to our customers.
Great Job
Stephanie was extremely knowledgeable and helpful and the experience was relaxing and fun. Stephanie has gone above and beyond to assist me even after the purchase was completed. We will be using this dealership in our future purchases even though we live in Denver.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
F-150
2015 F-150 Crewcab longbed commuter truck, got to swap tires
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are happy you found us so helpful! Feel free to stop by if you need any assistance in the future!
Fast , no games
Quick, efficient and straight to the point. A painless experience overall. Probably the quickest vehicle purchase I have ever made yet all points were covered. My wife is now thinking about upgrading we will go back to Summit Ford
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are happy you had a pleasant experience here at Summit Ford. Please let us know if there's anything else we can do for you. Thanks so much for your positive feedback!
Oil change
Staff was great as usual. They let me know tires are finished. I'll be back for tires. Your prices are great!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Timely service
Once again, a timely response to an unanticipated problem when the fuel pump needed to be replaced.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are thrilled to hear of your positive experience with our dealership. It is our goal to provide a positive customer experience, and we're glad to hear that your visit was an overall pleasant one. Happy motoring!
Great Place
We purchased a Certified pre-owned Ford Edge. We enjoyed working with Stephanie, she knew the background of the vehicle and was not pushy about whether we were going to buy or not. The process for purchasing went very quickly and smoothly. Thank you Summit Ford!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are thrilled to hear of your positive experience with our dealership. We sincerely thank you for your business and hope to continue serving you for many years to come!
great
fast and efficient and reasonably priced They preformed all the service in the time promised. The shuttle to and from my office was great.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase