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Summit Ford, Inc.

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (72 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (72 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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80,000 mile Check up!

Staff is always informative and honest. Good experience at lowest cost in Summit County!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are happy you had a pleasant experience here at Summit Ford. If there is anything else we can do for you, please give us a call.

Great home town dealer.

Clint was very helpful. More inventory on hand would have helped though.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great oil change...great value

The guys did a great job on my oil change as usual. That's why I always go back to Summit ford for all my sevice needs!!! Tim Cron

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Tim, thank you for your positive review. We're happy to have been of service to you. Please let us know if there's anything else we can do for you.

Would recommend to friends & family!

2014 Ford Escape Titanium. Service was great, the process was easy and quick!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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New car purchase

The Escape was the second new vehicle I have purchased from Summit Ford. I special ordered both vehicles so I could get exactly what I wanted. Other dealership tried to sell only what they had in stock, usually with a bunch of "phony high profit extras" tacked on to the sticker price. Summit Ford was so helpful and honest, I could hardly believe I was at a car dealership! My sales person both times was B J Psenda. He is very knowledgeable and takes all the time you need to make the right buying decisions. Roger Kendall Silverthorne, CO

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to share your feedback with us. We appreciate your business. Thanks again for the positive feedback!

Great Service

ALl went well. Fixed my car very fast and even shuttled me to and from to get it. Very friendly and helpful staff

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for the feedback. It is our goal to provide a positive customer experience, and we're glad to hear that your visit was an overall pleasant one. Happy motoring!

New Used Car

I got a 2004 Jeep Wrangler. Stephanie couldn't have been nicer or more helpful! It was a pleasant experience. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Friendly staff thru out

I've been a customer for years and have always had great service. I've bought 2 cars from Summit Ford and because of the service department - - - - I've never had a problem. Many thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

Ford F-150 Eco Boost, Lariat, FX4, service was good, very helpful staff.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you. We take our reviews seriously and are delighted to hear about your visit. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Service Review

Easy to schedule an appointment and the work was done on time. Easy for me to work and use my tablet in the waiting room.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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