Jeff Schmitt Cadillac

So my journey begins with an internet sales lady named Amy. I am calling about a certified 2016 Cadillac Escalade premium for $57,000. She is a nice lady, giving me all the information I wanted and needed. The car seemed like the perfect deal right? Even $2,000 under nada book value might I add. I tell Amy to set me up an appointment for 10:30. We live 2 1/2 hours away so we were about 10 minutes late. We get there to look at he vehicle. BEAUTIFUL CAR with only 23,604 miles on the odometer. Sales guy comes out (forgot his name) in a full suit, very professional, and asks how he may help us. We tell him we are here to look at this car. He goes in and gets the keys, auto starts it as well. We get to talking and I mention how I like the piece of mind of the Cadillac certified pre owned warranty. He says “this one isn’t certified.” (Why we stress certified is because extended warranties cost a fortune and add to the amount owed on your Loan with one you would save thousands) keep in mind this car says that it is listed for sale as a certified preowned on there website, on the car fax, and even had a tag on the back that said “Cadillac certified preowned.” He says, “let me double check on that.” He comes back out and says it still isn’t certified because the vehicle was a BUYBACK BECAUSE OF a transmission issue. If he wasn’t so kind to tell us that, we would’ve drove off the lot with a 57 thousand dollar LEMON with no warranty! Sales people were great, but all other people I spoke with seemed to leave this information out. We ended up purchasing a 2017 Yukon xl Denali from Bob Ross for a GREAT deal, not 2 hours later! I would highly recommend that place. just not this one. If I wouldn’t of found the deal on our Denali we would have had 5 hours of driving in with no vehicle!! I am still very irritated that they have that car STILL listed as certified and no mention of it’s buyback/ lemon history anywhere in its dealer notes. Pitiful

I love my new car and Ryan made it easy! I've never purchased a car by myself and he made the whole transaction go smoothly. I highly recommend the Jeff Schmitt Cadillac team!

Thanks to Mr. Henry Essick for his great service in helping me find what I wanted in a Cadillac. Greatly appreciated. Will definitely recommend his services.

I have dreamed of owning a Cadillac my entire life and yesterday my dreams came true ! Tim was extremely helpful and answered all my questions and made the purchase of my Certified Pre Owned a breeze. Thank you for all your hard work and dedication and making my dream car purchase so much fun!!!

Excellent cars and excellent service. Tim made sure that everything was done to my satisfaction. Again great service and great car. Thanks again for the excellent work

Tim provides high-quality and time efficient customer service. He made sure myself, my wife, and my two young children were serviced at the highest caliber. Our many thanks and appreciative feelings go to Tim and the entire dealership.

I very much appreciated the service I received from Sean Dougherty. He addressed all my concerns and made follow up phone calls. The process of buying my car with him went very smoothly. Thanks also to Josh, the sales manager for handling the process professionally and in a timely fashion. Overall, these two made the buying process easy.

I've dreamed of owning a Cadillac my entire life. Yesterday I was blessed to work with an amazing group at Jeff Schmitt Cadillac during the purchase of my new car. Malcolm was extremely helpful and not pushy. He is well educated and takes an approach I have never seen before when dealing with new cars. He puts himself in your shoes and understands how to treat people the right way. I felt apart of the family as I met other staff members such as Dennis. These guys really know how to treat people with respect. I couldn't be happier with the experience and I will never shop in any other network. Thanks guys -Chris Voudris

Tim and Jeff went above and beyond on our purchase and concerns. Great prices and friendly staff. Thank you both so much. Our new dealership home.

Every dealer I met was so kind. They weren't pushy and truly looked for what was best for me. Tim was amazing! Made my experience fun & not stressful like car buying alway has been.