Skip to main content

Tom Boland Ford, Inc.

(186 reviews)
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 8:00am–5:00pm
Tuesday 8:00am–6:00pm 8:00am–5:00pm
Wednesday 8:00am–6:00pm 8:00am–5:00pm
Thursday 8:00am–6:00pm 8:00am–5:00pm
Friday 8:00am–6:00pm 8:00am–5:00pm
Saturday 8:30am–5:00pm Closed
Sunday Closed Closed
New (573) 227-5509 (573) 227-5509
Used (573) 290-2195 (573) 290-2195
Service (573) 861-7003 (573) 861-7003

Reviews

(186 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tom Boland Ford, Inc. from DealerRater.

Want to share your experience with this dealership?

Write a review

I recently stopped in to look at trading my vehicle in

I recently stopped in to look at trading my vehicle in for something bigger. Cameron Meadows was my salesman. He tried hard to find me something to fit my payment budget and that checked all my must-haves. Well, yesterday, he did it!! I love my "new-to-me" 2022 Ford Bronco!!! Thank u, Tom Boland Ford!!!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Tyler Morton did a great job.

Tyler Morton did a great job. Extremely nice, very patient and he answered all of our questions. He sealed the deal even though my wife is a tough customer. Tyler is highly recommended.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Our experience with Tyler Morton at Tom Boland Ford was

Our experience with Tyler Morton at Tom Boland Ford was awesome! Very nice young man, polite and knowledgeable and very happy with our purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Greedy!

Try to give 16500 for a trade in on a truck you will sell for 27,000 plus! You should be ashamed of yourselves! Greedy! Your vehicles are overpriced! Don't try to trade in your vehicle they will try to rip you off!

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 3.0
  • Quality of repair 1.0
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

I have dealt with Tom Boland twice in the past 8 months.

I have dealt with Tom Boland twice in the past 8 months. My first experience was in August 2021.. I bought a new 2021 F150 and was pleased with my experience and my sales person was great. Now the bad news. In Feburary of 2022 I purchased a new 2021 Bronco. Tom Boland charged me $5000.00 over the sticker price. I think this practice is unfair and unethical. Even Ford Motor Co. has chastised dealers for doing this. Granted I wasn't forced to buy it, but since I am a man of my word and agreed to purchase it, I bought it anyway. I have been told by some one else that it was also done to them. If don't think is the way to get return customers. I have made my last purchase there. I'm just putting this out there to let others know to be aware of these unsavory practices. I'm sure there is a lot of other dealers around that have honest intentions and ethics. Just because a product is new or popular is not a good reason to fleece your customers. Now " HECK OF A DEAL" takes on a whole new meaning.I

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My husband and I purchased a 2020 F150 pickup truck....

My husband and I purchased a 2020 F150 pickup truck. Scott Hawes was our salesman. Scott did an amazing job with us as customers. We would recommend Scott for all your needs!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I recently purchased a 2018 Escape, Chris Roan was my...

I recently purchased a 2018 Escape, Chris Roan was my salesman. He listened to what I wanted and did a great job of making it happen for me. I would recommend talking to Chris and I will be a return customer.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Happy customers

Bought a brand new 2018 found out after purchase there was no wifi, after 2 longs weeks Brandon Lish is adding a remote start to make up for the inconvenience, we couldn't be happier!!! Best place!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome experience

The dealership staff went out of their way to make this a great car buying experience. Thanks too Dave Wheeler the GM for all his help. Thanks !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

poor quality

very poor quality of repairs made. I expected more from a dealership but the repairs looked like something the local shade tree mechanic would. If you leave a negative review the manager will ask you to take your business elsewhere.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No