Buchanan Automotive Inc.

I contacted Buchanan to inquire about a vehicle they had listed on their website. The general manager himself got back to me promptly and answered my question, as well as offering his help in regards to any other questions I had. It was a great customer service experience.

Dealership is most accommodating, professional and the job/workmanship is good. Most accommodating on scheduling an appointment for service even on a short notice.

Service was fast and complete. The service team always explains possible solutions to the problem and corrective actions that will be taken.

It was a great experience, from Pete Hagarman to Aaron your service advisor and Dane Swope your technician they all went the extra mile to make sure everything was right. I will be bringing my truck back in the future.

Kevin is very professional and handled my purchase perfect. I will be buying more vehicles from him in the near future.

I HAVE BEEN DEALING WITH BUCHANAN FOR ABOUT TEN YEARS NOW AND I AM GETTING READY TO LEAVE THE AREA AND MOVE WEST DENVER BUT WANTED TO BUY ONE MORE NEW CAR FROM THEM BEFORE I LEFT THE AREA AND THEY TREATED GOOD AS ALWAYS . IT WILL BE THE LAST ONE I WILL EVER BUY SEEING THAT I AM GETTING OLDER AND GOT SUCH A GOOD DEAL ON THIS ONE

Great experience buying our new Chevrolet Impala. Everyone helpful, friendly. Jerry Edmunson very knowledgeable especially in the technology of this high tech automobile! We will recommend this dealership to all?

Best Dealership I have ever bought and had service done

This dealership leaves a lot to be desired. They may have a great selection of vehicles but their service stinks. To begin with the salesmen did not know their vehicles as well as the salesmen at the other dealerships I visited. There was also use of foul language and rough behavior while I was dealing with them. They will not dicker. The price on the sticker is as low as they go. They also will not explain anything up front. If you want to know, you MUST ask. And ask again before things get answered. Some things I never got answers to or the answers they gave were incorrect. They also do not deliver what they promise. I was promised several things that never got done (air in tires, owners manual, etc) and several others that I had to repeatedly demand that they provide (like enough gas to make it off the lot - They give 1/4 tank. Mine was COMPLETELY empty.). You also have to watch like a hawk when you are signing paperwork. They will slip in things you may not want, such as extended warranties. You will need to repeatedly check paperwork and demand that they redo it. And watch out if the salesman happens to recognize you in a store several months later. I got an earful. My friend also had the same experience so this is not an isolated incident. Buchanan Automotive is definitely not a place I would recommend.

I bought my 2010 Charger from Buchanan Auto Park throught Jay Lucas and a better sales person and Dealer ship as a hole you will never come apound. After I seen what the 2011 was going to look like, I told Jay, when ever they got one in, I would very much like him to let me know. Well he called me and I went up to see it. when I got there they had 3 of them. To start with, I have had a 2007 and a 2010 Charger. The last time I talked to JAY I TOLD HIM that if I was to get a 2011, it would be thesame color as the 07 and 2010 witch was the matalic RED. Well one of the 3 Charger was as close to the same color as possible to my 2007 and the 2010. Well I took a drive in the 2011 and it now sets in my Garage. LOVE THEM DODGES JIM THOMAS