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Dave Dennis CJDR

(271 reviews)
Sales hours: 9:00am to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday 12:00pm–5:00pm Closed

Reviews

(271 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dave Dennis CJDR from DealerRater.

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best price around

very best price, Ben was the most knowledgable salesman i have ever dealt with!!!! new all of car features and explained them nicely. He was very quick to reply to me thru hole process. even with online pricing not accurate with actual price, it didn't take long to make a good deal for us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent service

When buying a car the service department should be the department that is looked at first. A lot of people can sell cars but can they service it after it’s sold?? I can say Dave Dennis service dept. far exceeded my expectations. I was treated honestly, fairly and with respect. I traveled over 40 miles to have my car serviced there and was not disappointed!! I did not purchase my car from Dave Dennis but I can guarantee it will be the first place I go when I need a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

2 new vehicle's

Had such an amazing experience at the dealership we bought 2 new vehicle's. I got 2016 ram 2500 hd and my wife got a 2016 jeep cherokee trailhawk Stephanie,John,Matt made our buying experience really enjoyable. Thanks for your time #BigRamTrucks (Kenny Gibson)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The Jeep Wrangler may speak for itself but...

My experience with Dave Dennis Chrystler Jeep Dodge Ram was fantastic in every possible sense of the word.  Kevin was diligent and down right tenacious when it came to vehicle location and trading with other dealerships to ensure that the specific Jeep I wanted (2016 Hydro Blue Willy's 24W w/premium sound) was made available to me locally.  Kevin was extremely patient going over financing options, tracking down the lowest rates, explaining the pros and cons of buying over leasing, and more impressively came in on his day off to ensure that he assisted me personally.  Getting this JKU was more for me about the realization of a dream I have had since I lost my '82 Scrambler may she rest in peace;  and Kevin made that happen against tough odds even over trading a Rubicon for my baby.   The staff at Dave Dennis are professional, knowledgable, and more accommodating than any other dealer I have ever had the pleasure or lack there of dealing with.   When I pulled away in my new Jeep not only had I gotten exactly what I wanted for the best price possible; but I had also made a couple new friends in the process.   As long as I live in Dayton and drive a vehicle that they sell I will never deal with any one else.  The only negative that I can mention is that this website limits reviews to 5 stars or less.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very informative, courteous and helpful staff

I called to inquire about a specific RAM 2500 and talked to Adam Bealert, he informed me there was only one in inventory similar to the one I was looking for. When I arrived that same day, Adam was working with another customer and was referred to John Gruza. While I was out on the lot looking around John came out with the keys, handed them over to me, and offered me to take it for a test drive without any hesitation. Talk about a comforting feeling of trust. After the test drive, I was talking to John and had some specific questions about the vehicle. He is very knowledgeable and helpful and even introduced me to Jimmy Thornton who answered the more specific questions I had. Jimmy’s conversation along with Johns was very helpful and informative. Both were able to answer all the questions I had. I decided to take delivery of the vehicle mostly based on this experience. Once the process began, the helpfulness of Matt Langford and Jerry Heicht was outstanding. The entire process was completed quickly and easily. The entire sales staff is very informative, courteous and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Don't go there for serving unless u have all day

They can make appointments but can't keep them This is he third time this has happen. Complaning does no good their technicians are very slow and don't care

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Body Shop managed by Skip is the best around

Our 2015 Jeep Cherokee had a large deep scratch along the passenger side. After going to 2 other reputable body shops, I felt that they would just throw some paint on it, and then years down the road, we would have an issue with the paint. Not so with Skip, the manager of the body shop at Dave Dennis. He was the only one who wanted to replace the scratched door handle. The other shops wanted to paint it. He was the only one who wanted to do three coats on all the scratches because there needs to be a base coat. The other shops wanted to do two coats of paint. After the work was done, Skip told us that he had to send back the door handle to the factory because they sent it to him unpainted, and that the paint from the dealer holds up better, and that the door handle gets the most wear on the car. He made sure that the paint job will last as long as the car. This did take a bit longer than expected. Sometimes it just takes longer to do the job right. Thanks so much, Skip!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Better than I expected

As long as I could remember I've wanted a white Jeep Wrangler. When I could finally afford one I shopped around at many local dealers but Dave Dennis was by far the best. Other dealers weren't willing to work with me. The customer service at the other dealers didn't come close to the excellent customer service I received at Dave Dennis. Being a new college grad I was nervous about purchasing my first car. The staff answered all of my questions and didn't pressure me to buy. They even stayed late so I could take it home that night. The next they called me and told me I could come back in and they would program my phone and teach me how to take the top off of my jeep! I'll never purchase another vehicle anywhere else. Thanks to Stephanie, "Uncle Dave", Kevin, and Aaron for making this a great experience! -A very happy customer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Jeep Grand Cherokee Lease

Recently leased a new GC with them and found them to be incredibly patient and willing to work with me. I highly recommend; I worked with Pat Triola and Billy Sutterlin. Very honest and upfront with the numbers and offerings. I really appreciate all of their help in getting me in my new Jeep.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

No parts!!!

I needed an O2 sensor for my Dogde Ram truck. I brought it in to the dealer to get it fixed and was told there were no sensors available. We made a few calls to part dealers and we were told the part was available there, but not at Dave Dennis. Dave Dennis told us there were 3,000 parts in back order and to stand in line like everyone else. Our truck stayed in the dealer lot for 7 weeks! Very poor and slow service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.