Dave Dennis CJDR

The service department is horrible. If you been there for anything out of warranty they have no clue how to fix it. The warranty items are ran through Chrysler who directs them what to change or what to do. No one there knows how to think on their own. The fish rots from the head down, and any conversation with the service manager Duane clearly shows this to be true.

Dave Dennis puts profits over customer safety. I had to file a complaint with both Chrysler and the National Highway Traffic Safety Administration. Their service department is only good for tire rotations, oil changes, and that's about it. Their service manager is rude, arrogant, and should see if he can get his job back at Wal-Mart where he belongs.

I highly recommend working with Matt Langford at Dave Dennis when looking a New Jeep Rubicon build. Matt and I work hard on the right build. The price was great and his customer server was out of the world.

I had a pressure free, enjoyable experience at Dave Dennis. They did not have the exact Gladiator I wanted on the lot. They just asked me give them a chance to compete or match other dealers. I did so, and Billy and Jason worked hard to get me what I wanted at a fair price. The communication was good and I felt they were really aiming to please me. I would recommend Dave Dennis and it's staff to anyone looking for a new vehicle.

I cant imagine getting a car anywhere other than Dave Dennis! This is our 5th car and I was worried about whether to keep or turn in the lease. Billy Sutterlin and Pat Triola made the decision easy and we are so happy with our New Jeep Cherokee. Billy really came through in a friendy and professional manner.

Tucker was great and amazing helped me threw this process. Great customer service and answering any questions about the car.also made my wife want a new car and let her test drive it and she loves so we will be back soon

The salesperson didn’t listen to what I was looking for, pushed me into the sale, and never once was concerned about meeting my needs. He was more concerned about making a sale. Then they delivered a vehicle to me that the dealership damaged and refused to come down on the price. Communication was almost non-existent...I had to contact the salesperson to make sure the dent guy was there so I could bring the Jeep in. I asked if I could return the Jeep and get my car that I had traded in back. The answer was “no” because they had already finished processing everything. Understandable. So I asked if we could do it as a new transaction and never got an answer. I hate the Jeep. I hate seeing it in my driveway. It makes me angry and upset every time I see it. I don’t want it but I’m stuck with it, and I feel cheated out of my car. When I bought my car, I was depressed and had PTSD symptoms, and being out and driving that car was my therapy. When I attempted to explain this to the salesperson, he spoke over me. In fact, he spoke over me almost every interaction I had with him. I have a feeling that had I been a man, he wouldn’t have been so rude. I’ve worked on cars since I was 14 years old. I know what I’m talking about. I also know how to drive a manual transmission, something the salesperson didn’t know how to do, but I’m the one that knows nothing about cars? I was already emotionally compromised because I was having to give up my car that I love so much, and I feel the salesperson saw that and took advantage of it. The dent also returned on the Jeep but I’m so frustrated and infuriated with the dealership that I don’t want to contact them about it. I didn’t trust them to fix it right the first time and I still don’t trust the dealership to fix it correctly. I just want my car back that I traded in. I don’t want the Jeep. I feel cheated and injured, and I feel like they stole my car from me.

Friendly and very knowledgeable. Answered every question. Made the buying experience as wonderful as it could have been. Would recommend to any friends or family.

Went above and beyond. Made sure we got exactly what we wanted. When we couldn't find, they helped us order. Would recommend to anyone.

The individuals I worked with were able to come up with a very competitive deal in comparison to other dealerships. Everyone was friendly and helpful throughout the entire car purchasing process. Overall, it was a great experience.