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Beau Townsend Ford

(1,601 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2013 state dealer award
View 3 awards
2013 state dealer award
2016 consumer dealer award 2015 consumer dealer award
New (937) 918-7008 (937) 918-7008
Used (937) 576-1949 (937) 576-1949
Service (937) 918-7010 (937) 918-7010

Reviews

(1,601 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Beau Townsend Ford from DealerRater.

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Great Dealership

This is my second purchase from Beau Townsend and both have been very easy and pleasurable (or I wouldn't have come back the second time). The friendliness and honesty are exceptional and amazing. I have full confidence when I deal with Beau Townsend that I am receiving a good deal and will be treated fairly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Experience

This is my second purchase from Beau Townsend and both have been very easy and pleasurable (or I wouldn't have come back the second time). The friendliness and honesty are exceptional and amazing. I have full confidence when I deal with Beau Townsend that I am receiving a good deal and will be treated fairly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Pleasant

They went above and beyond to get my loan approved. Larry showed me all the details of the car. Arash was friendly and explained everything well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dave Towner Was a Professional

I visited this dealership for the first time several weeks ago. Dave Towner showed me a few vehicles and took all the time needed to answer my questions and show me different vehicles. I made an appointment with Dave for my re-visit and he came in on his day off to work with me toward my hopes of purchasing a new Explorer Sport. Dave, JR and Ken were all very professional and the transaction went very smoothly. After the sale Dave did a fantastic job of going over the vehicle with me. From how I was treated at this dealership I have to give them 5 stars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Dave Towner is a Professional

I visited this dealership for the first time several weeks ago. Dave Towner showed me a few vehicles and took all the time needed to answer my questions and show me different vehicles. I made an appointment with Dave for my re-visit and he came in on his day off to work with me toward my hopes of purchasing a new Explorer Sport. Dave, JR and Ken were all very professional and the transaction went very smoothly. After the sale Dave did a fantastic job of going over the vehicle with me. From how I was treated at this dealership I have to give them 5 stars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dave was GREAT!!!

Dave Towner was a GREAT person to deal with. Really seemed to take an interest in us and wanted the best for us. Took an interest when we spoke about our family. Just was real genuine. Drove a couple MKC's and liked them, but said he wanted us to drive one with all wheel drive and the 2.3 motor. Sure glad he did as we really noticed a difference in the way it handled. No high pressure to buy, which I prefer. He aked what options we wanted and so forth, then located one for us. When it arrived at the dealership, he wanted us to come and drive it to make sure it was what we wanted. When we arrived at a deal, he was very thorough and didn't hurry when showing us the vehicles and options. In over 40 years of buying new cars, I would put him up at the top of my list of sales people I enjoyed dealing with. Regards, Scott Fourman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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pleasant experience in purchasing a used SUV

I was happy with the service I received from the staff at Beau Townsend Ford Lincoln. They had the make and model of used vehicle we were looking for with all of the features we wanted and since it was a certified used vehicle it came with an extended warranty. The Ford Escape was offered at a fair price and I received a reasonable allowance for my trade. I would recommend this dealership to anyone looking for a new vehicle.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Great deal

I was able to get the car I really wanted at a price I could afford. Everyone was helpful and I left very happy. Mike Myers is a great salesperson he answered any question that I had and was very patient with me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience

Staff was very helpful and to the point. Very willing to answer questions and stayed late to help us. Great experience overall. Staff from sales to finance was excellent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Bought new car

Josh is great! I keep buying cars from him because he listens to what I want in a vehicle and then he finds it for me. This is the 4th vehicle I have bought from him and will I continue to go back to him. Mike in finance was also pleasant to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.