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Fox Ford

(80 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–3:00pm 8:00am–2:00pm
Sunday Closed Closed

Reviews

(80 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Overall experience was great!

My overall experience at Fox Ford was good! All of the employees worked together to make my first car buying experiment great! They went above and beyond to help me get the car I wanted. I have no complaints about this dealership. The employees were so friendly and helpful and answered all of my questions. I was able to text the employees when I needed to which was very nice. I will definitely be returning to this dealership and recommend it for others!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi dlp5136! Congrats on your new 2016 Escape!! It was great to work with you, and we appreciate you choosing us at Fox Ford for your first car buying experience. Remember to take advantage of our referral program and the service welcome kit! Enjoy your new Escape, and welcome to the Fox Ford family!

great place to deal

Derek was great. The first night we talked with Derek and Barry, we felt like we all old were friends, laughing and carrying on but at the same time talking business. These guys never made us feel like we were pressured to deal with them. The decision was totally ours. They never hounded me or my wife and that's what we want when we deal on vehicles. Also the Ford quality keeps us coming back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Bryan and Lisa! Thank you for taking the time to share your story, and thank you for choosing Fox Ford. As a small-town dealer, we strive to make everyone who walks through our door feel like family. Please don't forget to take advantage of our referral program and service specials on your new F-150! Enjoy your truck, and welcome to the Fox Ford family! Melissa Shoaf Internet Sales Specialist mshoaf@foxford.net 724.627.3151

Very Happy

I am very happy with my new truck. I gave them an example of what I was looking for and they found it at another dealer and worked very quickly to get the truck to me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Eric! Congratulations on your new F-150. We are always glad to find the perfect vehicle for each customer's needs. It's great to hear you're happy with your new truck. Don't forget to take advantage of the service specials for your new ride! Welcome to the Fox Ford family! Melissa Shoaf Internet Sales Specialist mshoaf@foxford.net 724.627.3151

Derek S

Derek was extreme helpful even going out of his way to help me out with the whole process. Very recommended.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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GREAT!

Brian was GREAT to deal with. No Hassle or Pressure. Just Easy to deal with. We will definitely be back when we need another vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Sharon! Thank you for sharing your experience at Fox Ford. Check out our Facebook page for specials on future service visits; and don't forget about our referral program! Enjoy your new F-150, and welcome to the Fox Ford family! Melissa Shoaf Internet Sales Specialist 743 E High St Waynesburg, PA 15370 724.627.3151

Well Worth the Trip

I came a across Fox Ford's listing for a 2012 Ford F-150 when I was almost getting to the point of giving up on finding anything in my price range. After sending in for more information I spoke with Derek on the phone and decided to make the three hour drive down to take a look at the truck. Derek was very detailed when describing some of the small cosmetic issues with the truck and took me on a test drive that allowed me to see how it performed in many driving conditions. After the test drive they looked at the vehicle I had driven to the dealership for trade in and gave me a fair trade in amount. Their finance group then worked with me to get the payments to where I was comfortable. It was a great experience all around with a friendly staff, even outside of the deal we were working on. I will certainly recommend anyone that I know looking for a vehicle to check out what they have and let them know that it would be well worth the trip.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Jeffery! Congratulations on your purchase of the 2012 F-150!! Thank you for sharing your car buying story; we love to hear about each unique experience. We appreciate you traveling three hours to our dealership. It was a joy working with you! Enjoy your F-150, and welcome to the Fox Ford family! Melissa Shoaf Internet Sales Specialist mshoaf@foxford.net 724.627.3151

Amazing deal

Everything was amazing, I needed a phone charger someone gave me a phone charger to use, set me up with a with a amazing deal on a Ford Escape, awesome on gas, it's small and fast, but the best part was Brian the dealer, he was so helpful from start to finish he was so happy and friendly, Set me up with a good deal and I was out the door in know time

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi CJ98! Thank you for sharing your recent car buying experience with us. Our goal is to create an amazing atmosphere where all your needs are met. We're so happy to hear you love your new Escape. Don't forget to take advantage of our referral program! Congrats on your new Escape, and welcome to the Fox Ford family! Melissa Shoaf Internet Sales Specialist mshoaf@foxford.net 724.627.3151

Very Satisfied !!

I was very pleased with the overall experience !! It took awhile for everything to come together, because I had a trade that was in the body shop in Pittsburgh, but that was of no fault of the dealership.. Kevin Virgin the manager was very helpful, along with the salesman, Derek Shurmanek. On one occasion Derek took my call on his cell phone, when he was off that day and still made the call to the dealership to have some paperwork faxed to my credit union. I'm very satisfied with experience at Fox Ford !!! Scott

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Scott B! Congratulations on your vehicle purchase!! Thank you for sharing your experience with us. We take pride in showing our passion for great customer service by going above and beyond the norm. We appreciate you trusting us with your vehicle purchase and are happy to welcome you to the Fox Ford family! Melissa Shoaf Internet Sales Specialist mshoaf@foxford.net 724.627.3151

Great Experience

I am 22 years old and new to the car dealership world. Therefore, I imagined my experience would be rather uneasy with pushy salesmen and disrespect. I could not have been more wrong. I worked with the salesperson Derek Shurmanek, and he made this the easiest and most pleasant car transaction I could have asked for. He was well mannered and never pushed me into anything. I felt welcomed the entire time while I was at Fox Ford. Derek answered every question I had and worked continuously to get me the deal I wanted for my Truck. It will be hard for anybody or any dealership to beat this experience. Thank you Derek and Thank You Fox Ford. --Evan

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Evan! We love that you chose us to guide you in purchasing your first vehicle; our job is to always make every visit feel just as painless. Thank you for sharing your experience with us, and check out our Facebook page for offers on service for your F-150. Welcome to the Fox Ford family! Melissa Shoaf Internet Sales Specialist mshoaf@foxford.net 724.627.3151

Fine Folks at Fox Ford

My son and I purchased a Ford Certified truck at Fox Ford from Salesman Derek Shurmanek. The entire experience was surprisingly pleasant. Working with Derek was like working with a neighbor or friend. The experience simply didn't have that awkward "car salesman" feel about it. In fact everyone we met at Fox Ford was terrific to work with. Derek was very helpful with our questions, he stayed in touch with us and gave us the deal that we wanted. The entire process was quick and smooth. Thanks Derek! --Tami

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Tami! Thank you for sharing your story. We are so glad to hear you felt comfortable and were satisfied with your truck purchasing experience. Don't forget about our referral program! Enjoy your F-150, and welcome to the Fox Ford family! Melissa Shoaf Internet Sales Specialist mshoaf@foxford.net 724.627.3151