I had been looking on cars.com for a Dodge Journey for several weeks. On Friday I found a great deal at Fox Ford in Waynesburg, PA, which is about a t...wo hour drive for us. I called Friday afternoon and spoke with Tony, who told us the car was at the detail shop and would not be back on the lot until sometime Monday. He also told us that two other individuals had also expressed interest in the Journey. At this point, it was first come, first serve. My husband and I decided that we would get up Monday morning and leave early enough that we would be at Fox Ford when they opened their doors, knowing we may have to wait awhile for the car to be brought back to the lot, and also hoping that the other interested individuals didn't decide to do the same thing. Our early morning two hour drive through the rain and fog paid off because we were the first ones there and we did buy the Journey. Thanks Tony for a very pleasant sales experience. Everyone we came In contact with was very friendly and courteous. I would not hesitate to recommend Fox Ford to friends, in fact I have already done so!
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I brought my car in that I purchased here, for the third time in six months for the same problem. Was treated like there is nothing wrong with the car.... Ask them to resolve this with a buy back or replacement we were treated as if we were low life's and they could not do anything for us, we were offered not even half of what we paid for the Lincoln MKZ just six months ago. We called Lincoln Customer service, and they were Awesome.. I will never deal here again.. we had great service when we bought our new truck 2 years ago....what went wrong????
I called for information and was provided exactly what I asked for.