Reviews
Jack is always super nice. Vehicle was done earlier than...
Jack is always super nice. Vehicle was done earlier than expected. adjusted my total with a coupon for inspection. The woman at payment desk cleaned everything before returning to me
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Faulkner Buick GMC Team
Long time good relationship here with Falkner both sales...
Long time good relationship here with Falkner both sales and service on Buick and Cadillac; very satisfied with them and will probably buy our next car there.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Faulkner Buick GMC Team
Brought my 2015 Encore in for insurance claim repairs-...
Brought my 2015 Encore in for insurance claim repairs- bodywork and engine repairs. Service rep coordinated claim paperwork and process with the insurance claims agent. I did not have to get involved at all. Very professional and accommodating. Work was done on time and as promised.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Faulkner Buick GMC Team
I have purchased several GMC suburbans and Yukon’s from...
I have purchased several GMC suburbans and Yukon’s from Faulkner’s over the past approximately twenty five years. I have been satisfied with the pricing and the service has been outstanding. It is easy to get a convenient appointment and the repair work is excellent. Les
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Faulkner Buick GMC Team
Easy to schedule, quick, pleasant and friendly people....
Easy to schedule, quick, pleasant and friendly people. The staff was knowledgeable and very helpful. We are thinking of coming back when are lease is up.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Faulkner Buick GMC Team
Tom was a wonderful sale. I will person. Service Thursday...
Tom was a wonderful sale. I will person. Service Thursday had me out in on time. Explain everything to me that was done. Great job
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Faulkner Buick GMC Team
The guys at Faulkner are very kind and reliable. They do...
The guys at Faulkner are very kind and reliable. They do good quality work and I’m happy with their service and parts. Let me add, Jesus died for us on the cross to pay for our sins.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Faulkner Buick GMC Team
Working with John Simonelli in sales and Fred Rey in...
Working with John Simonelli in sales and Fred Rey in service was an absolute pleasure. They took the time to listen to my questions and showed interest in my needs. I am very happy with my vehicle and look forward to my next purchase with Faulkner GMC.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, The Faulkner Buick GMC Team
A very disappointing first service ever at this dealer...
A very disappointing first service ever at this dealer where I leased the car in mid-February 2020. I sent a detailed review to dealer.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Very professional and friendly staff. All questions...
Very professional and friendly staff. All questions answered and join well done. I felt like my business was wanted and you guys have a new customer all the way from Delaware!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Douglas family, thank you for the feedback! We are happy to hear about your positive experience at Faulkner Buick GMC West Chester, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, The Faulkner Buick GMC Team