Reviews
thanks! very good service I will definitely buy another...
thanks! very good service I will definitely buy another truck here. Bryant pullins & Dave Mc quinston are the best in personal treatment, very friendly and answered all my questions with great patience , a first class service
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, The Faulkner Buick GMC Team
Excellent service by the sales team during the pandemic....
Excellent service by the sales team during the pandemic. The staff was very responsive while practicing social distancing. We had one issue with an SD card not working which is being addressed.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Faulkner Buick GMC Team
I had a very good connection with Manny. He was prompt &...
I had a very good connection with Manny. He was prompt & courteous. He made sure I was pleased with the work. He walked me to the cashier who was extremely pleasant at the end of her day. Great service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, courteous, and informative service. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Sincerely, The Faulkner Buick GMC Team
All was fine with service during this strange time....
All was fine with service during this strange time. Although a bit slow getting the car to customer once mechanic was done. It was not overly busy at the time either.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, The Faulkner Buick GMC Team
Each and every experience I have encountered, courteous...
Each and every experience I have encountered, courteous and conscious, professional staff.I am completely satisfied with each service performed on my cascada. A pleasant experience
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Faulkner Buick GMC Team
Very courteous and friendly staff. Lots of inventory to...
Very courteous and friendly staff. Lots of inventory to choose from. Everyone was easy to work with and very helpful. I would do business with them again in the future.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Faulkner Buick GMC Team
Great service
I have been using Faulkner for 15 years won't go anywhere else.They are the BEST!!!!! I have always been treated like a friend not a customer. Faulkner is my go to dealer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We really appreciate your feedback! We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The Faulkner Buick GMC Team
Great service! My vehicle had a manufacturer related...
Great service! My vehicle had a manufacturer related issue and they got it fixed and resolved for me. Word word word word word word word
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us. Sincerely, The Faulkner Buick GMC Team
Sales Team was very personable, honest and easy to work...
Sales Team was very personable, honest and easy to work with. Transaction was quick and easy. I would highly recommend this dealership to friends and family.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We cannot thank you enough for your wonderful review of Faulkner Buick GMC West Chester and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Faulkner Buick GMC Team
Best experience buying car best price they actually cared...
Best experience buying car best price they actually cared about what was good for me. Quick easy everyone was fantastic and got a follow up call to make sure i was happy
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, The Faulkner Buick GMC Team