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Videon Chrysler Dodge Jeep RAM

(916 reviews)
Visit Videon Chrysler Dodge Jeep RAM
Sales hours: 9:00am to 8:30pm
Service hours: 8:00am to 8:00pm
View all hours
Sales Service
Monday 9:00am–8:30pm 8:00am–8:00pm
Tuesday 9:00am–8:30pm 8:00am–6:00pm
Wednesday 9:00am–8:30pm 8:00am–8:00pm
Thursday 9:00am–8:30pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
2021 consumer dealer award
View 4 awards
2021 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (267) 202-4430 (267) 202-4430
Used (610) 708-3095 (610) 708-3095
Service (610) 572-1290 (610) 572-1290

Reviews

(916 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Videon Chrysler Dodge Jeep RAM from DealerRater.

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Salesman was very knowledgeable and helpful with me...

Salesman was very knowledgeable and helpful with me selecting my Jeep. This was the second Jeep I purchased and could not be happier with price and dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

John Taylor, Service Manager, at Videon Chrysler Dodge...

John Taylor, Service Manager, at Videon Chrysler Dodge Jeep Ram is an EXCEPTIONAL manager who has a process in place where your IN and OUT in RECORD TIME when you take your vehicle in for service. I have spent numerous hours waiting for service on my vehicle to be completed at other dealerships in the past. So it is a pleasure to take my Jeep to John Taylor because I know I will not only get EXCELLENT workmanship but also QUICK SERVICE. Thank you John for caring about me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Good people! outstanding service!! They take great care...

Good people! outstanding service!! They take great care of my vehicle. I purchased here and get my vehicle serviced here, Highly recommended. I plan on making my next new vehicle purchase here as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My wife and I took our 2017 Caravan and our 2019 Ram 1500...

My wife and I took our 2017 Caravan and our 2019 Ram 1500 in for oil changes and PA Inspections. Everything went smooth as silk. This is a truly professional dealership in every way. I highly recommend the Videon dealership!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

It was a pleasure buying our new 2020 Jeep Grand Cherokee...

It was a pleasure buying our new 2020 Jeep Grand Cherokee from Steve Pealer at Videon. I would definitely recommend Steve and Videon to family and friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

We had the most amazing experience buying with Steve...

We had the most amazing experience buying with Steve Pealer. Even during this difficult time with the virus our experience was better than I could imagine. Thank you Steve for all the help! We can not wait enjoy our wrangler.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Purchased 2 cars there in the last 2 years. Highly...

Purchased 2 cars there in the last 2 years. Highly recommend purchasing your new or used vehicle from Videon. Great deal both times. Kevin Brophy sold me both cars. Kevin treats you like family making the car buying process easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Just recently purchased my second vehicle from videon....

Just recently purchased my second vehicle from videon. With both purchases i have found that our sales reps, Bill Robinson and Steven Pealer were incredibly professional and really helped us get the best car for our money. With them customer service is way more important than just making a sale!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service, transparent, and incredibly welcoming....

Great service, transparent, and incredibly welcoming. Phil Snyder helped me and was very easy to work with. Found the car I wanted at the price that worked. I would recommend Videon to anyone looking for a Jeep.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I need to retract my positive review of Steve Pealer. He...

I need to retract my positive review of Steve Pealer. He failed to paint a clear picture of the back end of the deal per se. No worries, this is my third and last deal with this dealership. It was a good deal for Mr. Pealer. NEVER AGAIN. GO ELSEWHERE.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.