Reviews
Keystone Volvo....Topnotch
Keystone is a great dealership whether you're buying or getting maintenance. I've done both here and also purchased a 2nd Volvo here. Never any pressure. Service is always on target with updates and details. Highly recommended by this satisfied customer. Facility follows COVID guidelines.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Your continued confidence in Keystone Volvo of Berwyn means a lot to us, Penny. Thank you for the wonderful feedback and we hope to assist you and your Volvo again next time. Safe travels!
Clean friendly, COVID safe. No hassle, employees believe...
Clean friendly, COVID safe. No hassle, employees believe in their product. Want to please customer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for this excellent feedback! We are delighted to hear that you're a satisfied customer. Safe driving from all of us at Keystone Volvo of Berwyn!
The service advisers are excellent to work with. Gregg,...
The service advisers are excellent to work with. Gregg, Rich, and Jon are patient and professional in reviewing service needs and options. I’ve bought 4 cars from Keystone Volvo Berwyn over the past 20 years and service them there, as their pricing and discounts are competitive. A high rating.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share! We are very proud of our team, and it is great to hear that you had such an outstanding service experience working with Gregg, Rich, and Jon. We appreciate your confidence in us to get the job done and hope to see you back again at Keystone Volvo of Berwyn!
Best in service!
LOVE this dealership. They are always very friendly, very accommodating and have a loaner car ready even with a last minute appointment. Continue to find this the best dealer ever.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your confidence in our team to get the job done. Drive safely, and we hope to see you back at Keystone Volvo of Berwyn!
Excellent service for over 6 years and 2 Volvos! The...
Excellent service for over 6 years and 2 Volvos! The service department is the best I have ever used in 50 years. The work is always perfect.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your confidence and loyal business, Jack! The entire Keystone Volvo of Berwyn team appreciates it, from the bottom of our hearts. Take care, and see you next time!
still not fixed
we had a volvo in for not starting. They came up with a diagnosis, which seem to temporarily resolve the issue. This is not the first time we brought it in for this issue. It is still not completely resolved. We will take it someplace else who we hopefully has more knowledge of what they are working with.
- Customer service 4.0
- Buying process —
- Quality of repair 2.0
- Overall facilities 3.0
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Needed an uncommon tire for my Volvo after damage. Not...
Needed an uncommon tire for my Volvo after damage. Not only did they have it in stock, but the price was virtually identiclemto The online vendors and they were able to mount and balance for me with no appointment on a very busy Friday. All were very pleasant. Hope all service experiences for our Volvo will be this good!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad we could make your service a breeze from start to finish, Alan. From all of us here at Keystone Volvo of Berwyn, thank you for your review, and see you next time!
Everyone was great and I am totally happy with my car and...
Everyone was great and I am totally happy with my car and the dealership and the salesperson
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hearing from happy customers makes our day! Thank you for the incredible feedback and for taking your business to Keystone Volvo of Berwyn. Safe travels in your new ride!
Excellent
Long time experience and very kind person: all I appreciate! Rich makes the service a more pleasant moment. He is patient and smiles, that is rare!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Francois - Thank you for the great review! We appreciate the kind words about Rick and hope to see you back at Keystone Volvo of Berwyn. Safe travels!
Excellent service
Excellent service for unexpected issue. Great communication throughout. Identified and fired the issue and kept us informed along the way. Always appreciate the care and attention to detail of Volvo dealerships like Keystone Volvo!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It was our pleasure to address your concerns and get you back on the road, Gab! Thank you for choosing Keystone Volvo of Berwyn. Safe travels and have a great day!