Reviews
Customer service
John was super nice and had everything ready for us when we arrived. Literally the fastest car buying experience. They gave reasonable offer on my trade in.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Drew was excellent to work with, friendly, courteous and...
Drew was excellent to work with, friendly, courteous and professional. I was disappointed to have the service airbag light come on and a bad odor start to come out of the vents when I took my kids for a ride the next day. Makes me wonder what else was covered up to make the sale.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Hi Brian, We appreciate you choosing Bob Caldwell for your vehicle purchase needs. I'm not showing any communication into the dealership after the sale to give a chance to resolve any issues. Please don't hesitate to reach out with any further questions as we are always willing to help. --Meredith (CX Coordinator)
Buyer
John Bang was very helpful, answering all of our questions and made buying a car there a pleasant experience. Everyone we met there was friendly and courteous. I would highly recommend this dealer and John.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Registered nurse
I bought a vehicle from them best courtesy and professionalism ever!! They were helpful and accommodating. Very friendly and nice. I would recommend them to anyone looking to buy a vehicle
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
First place to go
5 star service for Drew Taylor and company all staff were professional and courteous and extremely happy with our purchase. They even showed great hospitality for our two little ones.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for taking the time to leave a 5-star review for Drew and your experience in our used vehicle sales department. Congratulations on your new vehicle and we look forward to helping you again in the future. And, please remember the family is always welcome! --Meredith (CX Coordinator)
I worked with Jennifer and she did an amazing job at...
I worked with Jennifer and she did an amazing job at getting us in the vehicle that we wanted .!! She also did a great job at explaining the process and made sure we had a clear understanding of what we were getting into.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Congratulations on the purchase of your new vehicle! Jennifer does a great job helping each customer find the right vehicle to meet their needs. We appreciate you taking the time to leave a 5-star rating and we look forward to helping you the next time you are in the market for a vehicle. --Meredith (CX Coordinator)
Worked with Jason to purchase a used car
My wife and I worked with Jason Lawson to purchase a used car. He was very helpful as we looked at several vehicles over a couple days. We had a great experience and would recommend this dealer to others.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Matthew! Thanks for taking the time to leave a 5-star review regarding your vehicle purchase experience with Jason. Jason is a true professional and provides a great customer experience every time. Congratulations on the purchase of your new vehicle and we look forward to helping you again in the future. --Meredith (CX Coordinator)
My first time buying from here. Jason Lawson was very...
My first time buying from here. Jason Lawson was very helpful and patient with My wife and I on what we was looking for and price. Very great experience thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the 5-stars! Jason is a true professional and he provides a great experience for every customer. Congratulations on your vehicle purchase and we look forward to helping you on your next vehicle purchase down the road. Welcome to the Bob Caldwell Automotive family. --Meredith (CX Coordinator)
John Palmer was great this would be my second vehicle but...
John Palmer was great this would be my second vehicle but sixth for my family I recommend he to everyone I know that in need of a vehicle
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate you choosing Bob Caldwell for your second vehicle purchase and sixth from your family. John is a leader in our used car department and he provides a great customer experience with every customer. Please don't hesitate to reach out with any questions and we look forward to helping you again in the future. --Meredith (CX Coordinator)
From first arriving at Bob Calwell's, I was very...
From first arriving at Bob Calwell's, I was very impressed with the attention I immediately received from Salesman Greg Haemmerle. I loved the "no pressure" feeling I received during the sales process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for taking the time to leave a 5-star review regarding your vehicle purchase experience with Greg in our sales department. We work hard to provide a low-pressure sales environment for every customer. Congratulations on your vehicle purchase and please don't hesitate to reach out with any vehicle questions. --Meredith (CX Coordinator)